The room stank of smoke, there was a 19" old fashioned tv, the air conditioner/heater was loud all night long, we were only given 1 bath towel each and several smaller towels. Both my wife and I submitted survey forms outlining all of this, and we never got a response. We also filled out the on-line surveys and submitted them,... More

Was promised a pet-friendly and non-smoking room. Received the former, but not the latter-- room was full of tobacco smoke. I subsequently learned that Comfort Inn has a policy of putting all pet-accompanied guests in smoking rooms -- so the non-smokers won't be 'exposed to allergic materials', according to chain spokesmen. Har, smokers don't also have allergies, I suppose, because... More

First a disclaimer: I work at a hotel and have a higher than usual expectation for a hotel. I know from personal experience how check in should proceed, how the room should be cleaned and how the Front Desk should interact with the guest. The Comfort Inn Highway 401 exceeded all of my expectations! Princess checked us in on Saturday.... More

Just got back from an overnight in the Kingston area. Wanted something that wasn't too expensive as we knew we weren't going to be spending much time in the room. Check in was quick and friendly. We got a non-smoking Queen room on the second floor. Upon entering, it was clear the room was in need of updating, but overall... More

Everything was booked solid, except this hotel the night I landed there. Hmmm. I ended up in a smoking room and maybe that was the problem, but it was smelly and really, not that clean. I went to make coffee in the in-room coffee maker and it hadn't been cleaned in months. Gross! The bathroom was not that clean either.... More

I stayed here very recently during a long car trip to the Haliburtons in Ontario, from my home in merry, Maryland. I simply clicked on my iPhone and saw it listed. Since it was a Comfort Inn, and I am relatively "comfortable" with this chain, I called and made a reservation. The receptionist seemed to have a hearing or comprehension... More

The property is easy to find and close to the 401. However, you won't be bothered by highway noises at all! The property is extremely clean and the rooms large. All the amenities were in the room, including iron and ironing board. The location is handy to stores and shopping and the downtown area is a short drive. Staff was... More

Stayed two nights travelling from Toronto to Montreal, taking in the Thousand Islands from Ganonoque. Checkin was excellent and room practical and comfortable. No mod cons but served its purpose for the short stop. Breakfast is very good and no complaints. An ideal spot for an overnight when on your travels. Had a wifi signal, but no internet, front desk... More

I think it is a Motel rather than an Hotel, since the car parking is all around the rooms. The hotel has 2 floors (without escalator). The room had everything we needed (even an iron!). Everything was clean, the room was quiet, and the front desk personal was very kind. The breakfast was simple but excellent. The hotel is located... More