Our experience was overall good. Upon entering the non-smoking room we were assigned, we immediatly smelled smoke & found the window open. "Not a good start." Front desk staff were very appologetic & reassigned us another room. The second room was fine, but please note that the beds are extremely hard.
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My boyfriend and I stayed at this hotel last weekend and found this hotel to be absolutely great. It was very affordable and our room was very nice. The staff were very pleasent too which was nice and went above and beyond to accomated us and make our weekend getaway a great one. I would recommend this to any traveller...
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We really appreciate you taking the time to review our property. We are pleased to know that our location suited you and that you were well attended by our staff. We hope for the opportunity to welcome you back to the Comfort Inn Midtown. Thank you
Kim
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It's obvious the management and staff are working hard to make this "home away from home" better with each visit. From the new breakfast addition to the new flat screen TVs in the rooms, I couldn't have been happier. Add in a motivated, friendly staff who remembered me by name and went out of their way to make sure I...
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Thank you for your review! I will be sure to give this review to all of the staff here as it is important for them to hear they do a great job from someone other than management once and a while! We aim to provide all the comforts of home and more to our guests. The next time you think...
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I have stayed at this motel no less than than 5 times over the past few years while visiting Kingston and have always found the staff to be very friendly , accomodating, helpful. It is an older hotel but I have always found the room to be more than adequate with clean bathrooms, adequate TVS, very firm mattresses and often...
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Thank you for your comments regarding our hotel. We appreciate the time and effort in sharing your experiences because our focus is on the guest and providing the best experience. I will be sure to pass along your comments to the entire team here! We look forward to welcoming you back when you travel to Kingston in the future.
Kim
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In my humble opinion, this place looks like they rent rooms by the hour. Dirty, shabby halls, close to the train tracks. Just pick another place.
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Thank you for taking the time to write a review regarding your recent stay at the Comfort Inn Midtown. Our goal is to exceed the expectations of our valuable guests and it is evident through your comments that we did not meet them. All hotels from time to time need to upgrade their furnishing and ownership is in the process...
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I stayed at this hotel while on training. It was not to far from where the training was. Very friendly staff. The hotel is a little older but still in good condition. Thank you for a great stay.
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The Comfort Inn Midtown appreciates your positive feedback. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your training in Kingston. We hope to have you as a guest again and in the near future. Thank you
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Am usually quite forgiving for problems faced in hotels but will make an exception here. This hotel is a disgrace. Yes I know its not the Ritzs but I do expect better than this. have stayed in other Comfort Inns and this was the pits.
The corridors smell of disinfectant and are dark and dingy. The room was ok in...
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Although we never enjoy hearing that one of our guests had a less than perfect stay, we feel the comments such as yours allow us to assess where we have opportunities to make improvements. Should you choose to return we encourage you to get in touch with us prior to your arrival so that we can ensure that everything for...
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We arrived mid afternoon and were able to get a room on the first floor so we could drive up to the door. We received a smoking room as it was the last room available. The front desk clerk provided a machine that sucked in the smoking smell and the air wasn't too bad after 30 minutes. The room was...
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We are glad to hear that you enjoyed your stay and hope you will continue to stay at the Comfort Inn Midtown. Thank you for your feedback.
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We booked this inn because of the rating it had from other guests. When we checked in, the front desk clerk was very nice. We opened the door to our room and almost "tossed our lunch" from the horrid smell. Then, to top it off, the comforter on the bed had a burn mark through it along with many, MANY...
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Older and dated hotel rooms. Clean, but needs to modernize soon. Breakfast was below average.
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