My daughter and I stayed at your hotel while moving from Queen's residence to her new apartment. We were exhausted from the move and found the beds to be the most comfortable we have ever slept in at a hotel. My daughter said it was the best sleep she has had since September! The restaurant was wonderful too.
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I would like to thank you for taking the time to share your feedback regarding your recent stay at our property. We really appreciate your positive note related to type of service and facilities provided to you during your stay. We look forward to seeing you again.
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We stayed last week in the excecutive suite which we have stayed in several times before the suite is very large with a private king size bed .. love the suite check in is great as well as checkout my favourite place by far to stay when in Kingston very relaxed feeling at Toms place had Breakfast which is included...
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Thank you for your wonderful review of your stay here at The Best Western Plus Fireside Inn. We are delighted to hear that you enjoyed your stay with us and that our service staff exceeded your expectations. We continually strive to reach service excellence and it is rewarding to hear such great feedback.
We truly look forward to welcoming you...
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The hotel has some nice features. The pub is cozy and warm for those who don't mind a hunting motif.
The room was pretty ordinary. As is too common, the workmanship is low-end. Case in point: daylight is visible around the in-wall air conditioning unit. It got a little cool on that side of the room.
The refrigerator buzzes a...
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I am sorry that your stay with us was less than satisfactory. Certainly, this is not typical of the high level of service and accommodations for which our hotel is known and we wish to extend our most sincere apologies for any discomfort or inconvenience. Thank you for taking the time to share your feedback with us, as it helps...
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Recently, we stayed at the Best Western Plus Fireside Inn for the eighth time. We never get tired of great hospitality. From check-in to check-out, everything seems to be just perfect. The bonus, of course, is the two restaurants: Tom's Place and Bistro Stefan. What more could you ask for? A decent price--you get that. Convenience--you get that, too. Lasting...
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We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued repeat customers and appreciate your continued patronage. We look forward to seeing you again soon!
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Stopped for a day/night in Kingston to show my husband the city (had never visited) last August. We found the room to be lovely; impeccably clean, stylish, with great beds. The service was great. Overall I would recommend visitors to stay here. J&J Bird (Gulf Islands, BC)
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I would like to thank you for taking the time to complete the review for your previous visit to our property. We really appreciate any feedback and use it as guide to consider various opinions in order to continuously improve our services. I would like to personally thank you once again for all your comments and hope to welcome you...
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I stayed in Kingston for a business trip last month & stayed at the Best Western Fireside Inn.
It was a good decision.
My room had a fireplace & a great four poster bed.
The fireplace was excellent on a cold & snowy January night. The bed provided a night of peaceful sleep. Very comfortable.
The Best Western also provided...
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We have read your comments and we greatly appreciate that you took the time to write them, as our guest's satisfaction is our main priority. We believe it is perks like complimentary breakfast, onsite business and fitness center, and free wifi that truly add value for our business travelers. It was a pleasure to have you as our guest and...
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First time at this hotel, the rooms are comfortable, interesting decor, beds are good, washroom was clean, nice shower head, fireplace is a nice touch but it did not give off any heat.Room could use some sound proofing, could hear doors closing and next room using washroom, but I have definitely had worse.
Front counter staff is very welcoming, friendly...
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We were very disappointed that we failed to offer you the true Fireside Inn experience. Making all our guests feel like they are staying in their "home away from home" is what we are about at the Fireside Inn. Please let me know if you would like to return and I will ensure that your booking is taken care of.
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Our first stay at this hotel was our first time in Kingston, back in 2002 (approx). Since then , we have been back multiple times and have always been pleased. The rooms are clean, cozy, and comfortable. Fireplace adds to the ambiance and the hot tub rooms are a nice option as well. We have never stayed in any of...
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We arrived after being on the road for 8 hours to find that the computers were down. We wanted to redeem our Best Western points and were told we had to book the room over the phone, never had to do that before! I called from the parking lot on my cell phone to find out that it cost 32,000...
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The good thing about this place is that it has two restaurants.... a "pub" style venue and a more formal dining room, where they serve breakfast (included in my deal). So, no trogging around the empty wastelands to find somewhere to eat when you check in late!
They've made an effort to be different with the rooms, too, by putting...
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