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BEST WESTERN Cambridge / Kitchener Hotel

2.5 of 5
730 Hespeler Road, Cambridge, Ontario N3H 5L8, Canada
Hotel amenities
Ranked #5 of 10 hotels in Cambridge
4.0 of 5 stars 50 Reviews
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50 reviews from our community

    Trip type
Traveller rating
    21
    13
    7
    7
    2
Date Rating
tomcv1
Niagara Falls, Canada
Contributor
15 reviews
2 helpful votes
4 of 5 stars Reviewed 30 January 2012

we decided to stay here when we went to the Kitchener Market. We were a little delayed getting checked in but I wouldn't hold that against them as I don't believe this is a regular occurance.The swimming pool was very clean as was the hot tub. We were very impressed with the manager that we spoke with, she had a... More

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Smiles730, General Manager at BEST WESTERN Cambridge / Kitchener Hotel, responded to this review
1 February 2012

Thank you for taking the time to share your experience during your recent stay with us. Our pool and hot tub have recently been renovated and the equipment replaced so that our guests can can relax and unwind after a long day of work or fun! I apologize for the delay at check-in and assure you that we always do... More

molly602
wingham
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

We stay here several times a year for both business and leisure. We find it excellent value and no surprises. More

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Smiles730, General Manager at BEST WESTERN Cambridge / Kitchener Hotel, responded to this review
1 February 2012

Thank you for taking the time to share your feedback. It is always nice to hear from our valued guests! We look forward to seeing you again and if you have a chance next time you're in please stop and say hello! Lynda Campbell General Manager More

suprgrover
Canada
Senior Contributor
28 reviews
11 helpful votes
4 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

The room was a basic clean place to sleep. Beds very comfortable. Right off the 401, and across the road is a shopping plaza (Best Buy, Futureshop, some clothing outlets for good deals, and a Montanas restaurant and Chuck E Cheeses) Very convenient if you need a place to stay for a night or two in Cambridge. More

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Smiles730, General Manager at BEST WESTERN Cambridge / Kitchener Hotel, responded to this review
6 January 2012

Thank you for taking the time to share your feedback from your recent stay! Cleanliness and customer service are top priorities at the Best Western Plus Cambridge Hotel! Over the last few months we have replaced all of our mattress sets with luxurious pillow top ones to ensure that our guests get a great night's sleep! We're happy that you... More

ruetzMildmay_Ontario
Mildmay, Ontario
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 1 December 2011
1
person found this review helpful

I stay at this Best Western for both business and if in the area for shopping or dinner (Blackshop just down the road). It is right off the 401 with easy access. The rooms are clean, the beds comfortable and a great breakfast is included. It's all you need! More

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Smiles730, Manager at BEST WESTERN Cambridge / Kitchener Hotel, responded to this review
29 December 2011

Good Afternoon, Thank you so much for taking the time to let us know about your experiences at the Best Western Plus Cambridge Hotel. We're very happy that you've enjoyed your stays with us as well as the comfort of our beds! We have recently replaced all of our beds with new luxurious pillow top ones and our guests love... More

keithoflondon
London, Ontario
Senior Contributor
35 reviews
21 helpful votes
3 of 5 stars Reviewed 26 November 2011

The staff at the hotel are very good and willing to work at improving things. However, some things have slid in quality in the past few months since I was there last. When I checked in the TV was not working and had to be fixed (or replaced). I wanted to enjoy the hot tub and while it was hot,... More

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Grandad1949
Exeter, United Kingdom
Senior Contributor
32 reviews
13 helpful votes
3 of 5 stars Reviewed 21 October 2011

When checking in it was apparant that one of the staff must be new as she needed help from her colleague. Unfortunately neither could raise a smile. A little better with different staff in the morning. The free breakfast was uninteresting and several items had already become exhausted when we arrived and it did not look like they were going... More

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eaglezwingz1
Chatham, Canada
Reviewer
3 reviews
4 of 5 stars Reviewed 4 October 2011

I visited this Best Western a year ago and hated it. The manager was gracious enough to contact me and ask me to return at the end of the renovations. We went back last weekend and found it to be a good experience all the way around - responsive staff, comfortable clean room, good food - everything I wanted in... More

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Tom K
Sarnia, Canada
1 review
2 of 5 stars Reviewed 3 October 2011

Starting with check inn, there is a feeling of chaos in this place. Then the issues started, Endless internet codes needed, a new key for every day we stayed there( 7 days) , No one on the staff was able to direct me how to retrieve messages, my phone flashed message for 6 of the 7 days we were there,... More

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watfordnil
2 reviews
4 of 5 stars Reviewed 1 October 2011

Being a truck driver I get to stay in a lot of hotels/motels. Cheery front desk staff, free wifi. The breakfast is adequate and free. Yes it is very handy when travelling to the border and Toronto. Beds are comfortable and decent selection of tv channels. More

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HuskerFan2009
Lincoln, Nebraska
Senior Contributor
30 reviews
9 helpful votes
3 of 5 stars Reviewed 28 September 2011

I had stayed at the BW here in Cambridge mainly because of the location off of the 401. I have stayed there probably 4-5 times. The hotel could use a little bit of an update to the rooms, but overall the rooms have been sufficient. Lobby was smaller, but clean. **the 5th floor I had stayed on smelled pretty smoky,... More

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BEST WESTERN Cambridge / Kitchener Hotel Also Known As

  • Best Western Cambridge
  • Cambridge Best Western
Address: 730 Hespeler Road, Cambridge, Ontario N3H 5L8, Canada

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BEST WESTERN Cambridge / Kitchener Hotel
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