Stayed here on business, good location with underground parking, however not what I expected from a Hilton. The rooms are COLD, the heaters cant keep up and run constantly, best I could get was about 71 degrees at night in my room. The first room I had didnt have heat at all so I had to move. The water from... More

My husband and I stayed 2 nights and found the hotel nice. Check in was simple and the room was large, though oddly shaped (rm 702). The king bed was comfortable and the room was clean. The tv and lounge chair were positioned so you had to move them around to use them, though it wasn't a big issue. The... More

My trip was for business, easy check in. I was impressed with the service I recieved when I arrived. I was looking around for a restaurant and wanted to have breakfast it was late afternoon, I was on a different time zone. The Manager requested the lobby restraunt to make me whatever I wanted. (French Toast) Very impressive. The room... More

I was at this hotel with a co-worker for a business trip. Checking in was quick and efficient. My room was on the fifth floor, on the bay side, really quiet, nice furniture, very comfy bed, you could tell it has been renovated. The only problem I have encountered was the slow service at breakfast. I don't feel you'll complain... More

We stayed two nights at the Hilton and received very good service. We were upgraded to a bay view and could watch the tide change from our room! The staff was very friendly, even giving us free breakfast vouchers because they could not upgrade us to a better room. Imagine that. We were very pleased with our room. There is... More

Clean and staff was friendly - hotel is starting to show signs of aging. Loved the fact that it was connected with a pedway system to other hotels and shopping in downtown Saint John. Little hard to get to thanks to all the road construction but that is only to make the city better. More

The hotel is located in the heart of the city, close to shops, restaurant and cruise port. This hotel is undergoing an extensive renovations with most guest rooms and lobby space being renovated. The new look is contemporary and fresh. They have the most amazing bed, pillows and linens. Rooms are equipped with in-room safe, mini-fridge and coffee maker. While... More

Not impressed. You are paying for the view and the rooms are not clean or new. The beds are also not new. Don't let the pictures of the rooms fool you or the veiw from the outside. You will be less than impressed. More

We returned last night from a visit to Saint John, NB, Canada and stayed for three nights at The Hilton which is located right on the harbor. We have stayed at this hotel many times over the past 20+ years and always found it enjoyable. This time, however, we were a little disappointed. We had a room on the 11th... More