Horrible experience from start to finish. Booked the " wheat kings package" online . When we checked in at 4 ( check in time is 3 ) our room was not ready, and they had no idea where our tickets for the hockey game were. We were not given the "Souvenir" that was promised along with our wheat kings package... More

Was wanting to stay at the Victoria Inn on the same street. My friend wanted to do the Royal oak inn. We checked in on thursday night. Walked up the hall to our room and the place looked terrible. Wall paper hanging, just looked tattered. Our rooms were nice snd clean. Beds comfy. Four pillows each bed. Wifi didnt work... More

Stayed for two nights as part of a business trip to Brandon. Front desk staff was OK, but didn't tell me my room in the tower gave me access to underground parking - I had to go back and ask. Some renovations under way in the older part of the hotel. Room was a very nice one bedroom suite. Heating... More

We spent 2 nights that had multiple problems. We were at the back of the hotel next to the parking lot that allows diesel trucks to park right under the windows. Turns out we were directly across the hall from the service room for the chamber staff so if the diesels didn't waken you, the staff walky-talkies certainly did. I... More

I stay at this facility on every business trip to Brandon (about every 6 weeks), and am always pleased with the Royal Oak. Rooms are large, well appointed and very clean. Love the covered parking in the winter, too. Echo Diningroom is great for dining in, or room service. Never have had any problems here.

We experienced the same type of weekend as outlined in the review below this review. However, I chose to personally phone the management on Monday morning, after also trying to make headway with the front desk attendant on Sunday morning. I was able to reach Jason, the general manager, and outlined our weekend stay. I asked him if the hotel... More

Seriously don't know where to start. We stayed the night of January 19...checking went smooth, but parking was a nightmare. Got to the room and was completely blown away by the extreme temperature in the room. SO HOT. Upon further investigation we see that the thermostat was already turned off. And we have a pool view, so can't open the... More

Brandon is my home town and it was always thought that this hotel was the place to stay. The room temperature was absolutely unbearable we propped the door open and the windows to try and cool it off. The room was booked as a pool view room and the last time I checked the pool wasn't facing Victoria Avenue and... More

We stayed for a hockey tournament and from the moment we walked in till we left, the room was way too hot. The rooms themselves were quite nice (with both a microwave and fridge) and clean however, due to the temperature we were not able to enjoy ourselves in the room. Even with the windows open it was very difficult... More