The owner needs to make sure his policies are clearly visible on the website so people know what their getting into. When we went, we were surprised by the 'no staff before 4pm', the condescending tone of the note at the front 'We are sorry we aren't here for your unexpected early check in' and of course the 'No food... More

We came here with a groupon. It's very nice accommodations without being ostentatious. The bed was really great- and we definitely enjoyed the amenities of the Hemlock room, including the Jacuzzi, free healthy breakfast, and a nice gas fireplace. Bonnie did a great job teaching yoga classes in the morning too. The other guests were very nice and it was... More

I recently stayed at Whistler Alpine and enjoyed a calm and restful retreat. I went with my husband for a quick get-a-away from the city. The hosts were gracious and welcoming and provided great tips on places to eat and things to do. I found my room very cozy and enjoyed the amenities, including the hot tub and steam room.... More

The trip starts with you parking your car and then standing in the snow for 10 minutes, knocking at the front gates hoping that someone might let u in out of the cold. After ten minutes of standing in hypothermic temperatures, the warden arrives at the front door and summons you inside. The mental torture startes as you are forced... More

Hi; We received a stay at the Alpine Chalet as a gift via Groupon. We made a reservation (and received the confirmation #) and then booked our flights and made other travel arrangements. A few weeks after making the reservation, Whistler Alpine called saying they need to cancel the reservation as they received a booking for the entire chalet during... More

We have lived in Vancouver all our lives and have stayed at a wide variety of hotels and lodgings in Whistler and the immediate area. This was the worst of our hotel / resort experiences. The woman at the front gave the sense that she had dealt with a lot of complaints and seemed defensive. The owners and overall feel... More

I stayed there for one night expecting a Alpine Chalet Retreat however what I fond was a residential home with many bedrooms. The staff at the front door was nice however seeing the owner walk around his PJ was not good for my wellness. For the same price you can have a much more pleasant stay at a different location... More

With every trip we've taken as a couple, we've always checked out accomidations on TA prior to going. Our error was we didn't this time. We figured that you can't go wrong with Whistler. We had a groupon for a 2 night stay that made bold claims of luxury, attentive service and overall high standards. Instead, our experience at this... More

We spent two nights here in November and had a wonderful experience. The manager ensured that our stay was exceptionally relaxing and comfortable. We were impressed by the quality of the furnishings used throughout the chalet. The chalet was only a 2 minute drive to the village. It was great to get away from the crowds in the village at... More