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All 19 Whistler B&Bs / inns »

Whistler Alpine Chalet Retreat & Wellness

3.0 of 5
3012 Alpine Crescent, Whistler, British Columbia V0N 1B3, Canada
Hotel amenities
Ranked #11 of 19 Whistler B&B and Inns
4.0 of 5 stars 126 Reviews
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126 reviews from our community

    Trip type
Traveller rating
    93
    15
    8
    4
    6
Date Rating
S O
Surrey, Canada
1 review
1 helpful vote
1 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

I stayed there for one night expecting a Alpine Chalet Retreat however what I fond was a residential home with many bedrooms. The staff at the front door was nice however seeing the owner walk around his PJ was not good for my wellness. For the same price you can have a much more pleasant stay at a different location... More

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Jason Hari, General Manager at Whistler Alpine Chalet Retreat & Wellness, responded to this review
7 February 2012

Facts: Derogatory comments towards representatives is against TA guideline policy. Ski wear, ski attire is typical during ski season is fully appropriate for any patron in any chalet or hotel. Being enabled to experience Whistler and stay at a top ranked Eurpoean Chalet, or hotel for that matter, at any discount, is already value in itself. More

Noosa611
Vancouver
2 reviews
2 helpful votes
1 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

With every trip we've taken as a couple, we've always checked out accomidations on TA prior to going. Our error was we didn't this time. We figured that you can't go wrong with Whistler. We had a groupon for a 2 night stay that made bold claims of luxury, attentive service and overall high standards. Instead, our experience at this... More

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Jason Hari, General Manager at Whistler Alpine Chalet Retreat & Wellness, responded to this review
7 February 2012

Facts: As other top calibre European Chalets, and hotels for that matter, we too have a certain check-in time that enables suite turnover to complete, supplier stock to arrive etc. We have a 4pm check-in time that was well communicated, and reiterated upon this groupon couple's arrival. Our courteous note at front door entrance cordially re-advises of this, and offers... More

Sarb_T_L
Vancouver, Canada
1 review
5 of 5 stars Reviewed 4 January 2012

We spent two nights here in November and had a wonderful experience. The manager ensured that our stay was exceptionally relaxing and comfortable. We were impressed by the quality of the furnishings used throughout the chalet. The chalet was only a 2 minute drive to the village. It was great to get away from the crowds in the village at... More

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Travelbug489
Vancouver, Canada
Senior Reviewer
8 reviews
5 helpful votes
4 of 5 stars Reviewed 28 October 2011

My husband and I booked this retreat for a weekend getaway. On arrival there was a bit of confusion as other couples arrived around the same time and since there was one staff at the front it took about 10- 15 mins for us to get checked in. However, once that was all sorted out, it was the best relaxing... More

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Joellens
Port Coquitlam, Canada
Senior Contributor
30 reviews
16 helpful votes
3 of 5 stars Reviewed 2 October 2011
4
people found this review helpful

Like another reviewer we arrived earlier than 4 pm as we took the Rocky Mountaineer train to Whistler. I had received an e-mail confirming out stay but informing us that I would not get them on the phone before we arrived since they were closed prior to our Thursday arrival. Went by the house and saw a sign that said... More

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Jason Hari, General Manager at Whistler Alpine Chalet Retreat & Wellness, responded to this review
7 February 2012

Facts: Indeed, travelling primarily on price point, without appreciation for the niche product being offered, it would be more appropriate for your next discount visit to be within the village. Be sure to know that your discount expectations will typically not include a three course breakfast, Frette linens, brand new large screens in every suite, ipod/iphone docking stations, ideal serenity,... More

ReeseF
Edmonton
Reviewer
3 reviews
2 helpful votes
3 of 5 stars Reviewed 18 September 2011

Thing I Liked: Quiet, set away from village and noise Close to Lake Decent sized Room Very friendly staff Things I didn't like: It's more like a B&B with an ensuite rather than any hotel I've been in. No choice for breakfast, the person I was staying with didn't have dietary restrictions but prefers eggs cooked through rather than semi-cooked... More

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One-of-17
Burnaby, Canada
Senior Reviewer
6 reviews
3 helpful votes
5 of 5 stars Reviewed 16 September 2011

I stayed here on two separate occasions this year, once for a girls getaway, and a second time with my husband and 12 yr old daughter. I truly enjoyed both stays. It's a small B&B and I found the staff and the owner to be very friendly and helpful with recommendations for outings. It is a European style Chalet which... More

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tpalice
Burnaby, Canada
Reviewer
3 reviews
4 of 5 stars Reviewed 26 July 2011

I bought groupon for this stay. And I am satisfied. This is a good quality B&B. Breakfast was made in the kitchen every morning, and the ingredients are fresh. The Helmlock room was comfy, clean and cozy. However, I will still to go back to the village next time. Just because as a family, a regular hotel has more amenities... More

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CLandBS
Vancouver, Canada
1 review
15 helpful votes
1 of 5 stars Reviewed 5 July 2011
15
people found this review helpful

Do NOT buy this groupon: I purchased this groupon, and it’s absolutely (in my opinion) false advertising. Who wrote this description? They deserve 10 stars on their over-use of adjectives, shame, shame. They state they are a 4.5 star hotel (Let’s go through the description the advertised below): what they are is a large house around other big homes in... More

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Jason Hari, General Manager at Whistler Alpine Chalet Retreat & Wellness, responded to this review
15 July 2011

The facts of this stay are following: As management we will keep this reply to the points not get into a verbal agreement with this reviewer who left causing damages to our property. 1.There is absolutely no false advertising. When you are booking a groupon, the first image you see is a picture of the chalet. This is an exact... More

YellowHoneyBee
Toronto, Canada
2 reviews
7 helpful votes
3 of 5 stars Reviewed 23 May 2011
7
people found this review helpful

I purchased 2 nights from Groupon which was a pretty good deal for Whistler during our time of stay. Prior to booking, I contacted the chalet with a few questions regarding luggage storage if we were to arrive before check-in/leave after check-out and a question about how to get to the lifts from where they are located. The concierge told... More

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