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Hilton Whistler Resort & Spa

4.0 of 5
4050 Whistler Way, Whistler, British Columbia V0N 1B4, Canada (Formerly Whistler Village Resort)
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Hilton Whistler Resort & Spa
Ranked #12 of 54 hotels in Whistler
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527 reviews from our community

Traveller rating
    266
    189
    43
    23
    6
See reviews for
Families
139
 
Couples
209
 
Solo
27
 
Business
44
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Perth
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 12 May 2013 NEW

My husband, son and stayed in the Hilton in Whistler for a week at the end of the snow season this year, and we were very impressed with our room. We had booked a 2 queen suite, and the size of the room really blew us away. The living area with sofa bed and kitchen was a nice size, and... More

Was this review helpful? Yes 1
See 3 more reviews by RCLPerth for Whistler
tlefkovi, Manager at Hilton Whistler Resort & Spa, responded to this review
14 May 2013

Dear RCLPerth, It’s wonderful to receive a review from a true long distance traveler. I’m delighted you and your family enjoyed your time in Whistler. As you noted, our location lends itself to providing convenience and accessibility to a wide variety of services, restaurants and activities. I’m equally pleased that our team helped to enhance your experience at the hotel.... More

Melbourne
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 8 May 2013

We have stayed several times at this hotel during the winter ski season and, compared with oher whistler options we have used, it is good value for money. It may not be the glitizest , but the rooms are clean, comfortable and roomy, if a little old fashioned. We stay in a suite with kitchen and fireplace which makes it... More

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tlefkovi, Manager at Hilton Whistler Resort & Spa, responded to this review
10 May 2013

Dear Lawyer/Exporter, Thank you very much for taking time to provide insights from your recent visit with us. It’s nice to know you are a return guest and that you find great value in our hotel. Our location is truly ideal in the winter after a hard day of skiing but equally convenient in the summer time close to all... More

Vancouver, Canada
1 review
5 of 5 stars Reviewed 6 May 2013

In a transient area like Whistler it's hard to get good staff. Staff that do a good job cleaning the rooms and care about their guest experience. I really felt that the staff at the Whistler Hilton were sincere and cared about their guests and their experience at the hotel. Each staff member I came into contact with either asked... More

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Review collected in partnership with Hilton Hotels & Resorts

Vancouver, Canada
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 May 2013 via mobile

Got a great deal with the "suite secrets" promotion, no complaints with the room. The heater/ac system worked really well and the in room fireplace was very nice. There were 2 problems with the staff : 1. When we came back to the room on one day, the cleaning lady was just finishing up. When we walked into the room,... More

Was this review helpful? Yes
See 3 more reviews by Ezbar for Whistler
tlefkovi, Manager at Hilton Whistler Resort & Spa, responded to this review
6 May 2013

Dear Ezbar, Thank you for providing a TripAdvisor review of your recent stay. Although I am happy to hear of your satisfaction with our room product, I’m sorry to hear of the two employee encounters mentioned in your review. We have specific protocols for both areas you’ve mentioned so it’s concerning when we don’t follow them. I would like to... More

Langley, Canada
1 review
5 of 5 stars Reviewed 2 May 2013

My booking reservation was messed up by the main reservation call center. They reserved a King bed for 3 adults. in very short order, the front desk sorted it out and included a cot in the room, at no extra cost to us. The establishment is meticulously clean in all visible public areas including our room. Also very friendly staff.... More

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Review collected in partnership with Hilton Hotels & Resorts

tlefkovi, Manager at Hilton Whistler Resort & Spa, responded to this review
15 May 2013

Dear Alvin Lincoln K… P, I appreciate you taking time to share a review of your recent visit with us. I’m sorry to hear that your original reservation was not in order upon your arrival but happy to see that our friendly team was quick to remedy the situation. Once again, thank you for taking time to write your review.... More

coquitlam, Canada
1 review
5 of 5 stars Reviewed 29 April 2013

Exceptional service from arrival to departure. Fabulous rooms complete with wood burning fireplace, fire log and matches! Great location and courteous staff who constantly went beyond the call of duty.

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Review collected in partnership with Hilton Hotels & Resorts

Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 26 April 2013 via mobile

We stayed in the Junior Suite in the first week of April. Loved so many things about our stay at the Hilton. 1. Loved having the full kitchen - so good to have the option to prepare a simple meal when we got sick of dining out. 2. The hot tub, sauna and pool - great places to relax after... More

Was this review helpful? Yes
See 2 more reviews by Tomrena for Whistler
tlefkovi, Manager at Hilton Whistler Resort & Spa, responded to this review
29 April 2013

Dear Tomrena Thank you for your positive comments regarding your recent stay at our hotel. The Whistler Junior suite really does have a full complement of features to enhance anyone’s visit. I wish to apologize for any service shortfalls with your Room Service order and will ensure we take measures to avoid further unnecessary delays for our guests. With sunny... More

Keene, NH, United States
1 review
5 of 5 stars Reviewed 26 April 2013

This hotel is steps from Whistler base and was exceptional from the minute we arrived. The staff was friendly and reliable, the lobby design warm and inviting (as one entering a ski lodge), the room spacious, clean and exceptionally comfortable (I loved the bed and pillows so much I didn't want to leave). I didn't use the fitness room but... More

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Review collected in partnership with Hilton Hotels & Resorts

tlefkovi, Manager at Hilton Whistler Resort & Spa, responded to this review
29 April 2013

Dear Jennifer M. H Thank you for taking time to provide such an extensive review. You clearly were able to sample a wide variety of what our hotel has to offer and I’m pleased to hear how our team made such a favorable impression on your visit. We truly want to create an experience that will have you coming back... More

Memphis, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 April 2013

Wonderful - Spacious room....Great Customer Service and Nice Robes... Everyone was very nice and accommodating. The hotel's in the heart of the village, and close to everything. I'll definitely stay here again.

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Review collected in partnership with Whistler Blackcomb.com

Vancouver, Canada
1 review
4 of 5 stars Reviewed 24 April 2013

Need to improve drastically on the quality of food provided. Should be all organic, free range organic meats, and raw milk cheeses, especially considering the prices. Also the quality of soap and bathroom immunities is lacking. Nothing is labelled and you can bet the ingredients include sodium laurel sulphate and others that are proven hazardous to health. As for the... More

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Review collected in partnership with Hilton Hotels & Resorts

tlefkovi, Manager at Hilton Whistler Resort & Spa, responded to this review
29 April 2013

Dear Douglas A, Thank you for taking the time to provide a review of your recent visit. I’m sorry to hear that our Food and In Room Amenity offerings were not to your expectations. As a note of interest, our Chef prides himself on selecting many locally grown ingredients as possible to provide an authentic West Coast food experience. I... More

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Additional Information about Hilton Whistler Resort & Spa

Also Known As:
Hilton Whistler Hotel Whistler
Hilton Whistler Resort And Spa
Hilton Whistler Hotel
Hilton Hotel Whistler
Hilton Whistler
Whistler Hilton
Address: 4050 Whistler Way, Whistler, British Columbia V0N 1B4, Canada (Formerly Whistler Village Resort)
Phone Number:
Region: Canada > British Columbia > Whistler
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotels in Whistler
#9 Romantic Hotels in Whistler
#10 Family Hotels in Whistler
Price range (per night): INR7,822 - 15,753
Hotel Class:4 star (4*)
Reservation Options:
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