As others have mentioned the outside of this hotel is not that inviting. You might pass it by from the street view. But the room was decent, clean, comfortable bed, free WiFi, free parking. The room I had was a bit crammed with furniture but it was one with two queen beds. One would have been enough. it had a... More

Enjoyed a gals' getaway and this was the perfect find! Don't be fooled by the outside 'motel' appearance - the inside made up for it in every way right from the helpful and friendly staff to the comfortable and attractive, newly renovated rooms. The free parking and free WIFI was a bonus and added to the value! The location is... More

Yet another trip to Victoria ( a beautiful city ), chose Arbutus Inn from past experiences being spectacular :) Great service when we arrived, the woman at the front desk was very helpful, the manager even came out and gave us a welcome :D The lobby had changed since we were there last, it is phenomenal!!! very bright and open.... More

Very good location. Easy to get downtown. Staff was super friendly and helpful with a friendly family-like atmosphere. Rooms were like new and very nicely remodelled with a very, very comfy bed that I didn't want to get out of in the morning. The free computer was handy and the price for the stay was excellent. I would highly recommend... More

This hotel was low priced and we were just staying one night. It is a little disconcerting to drive up to -- looks like an old motel - BUT the rooms are newly remodeled, very clean and very nicely appointed, I would recommend them. The lobby also is a car rental agency lobby and that is what it looks like... More

Great Staff. Clean Room. I was on the island visiting friends and I stayed at this location. The room was clean and the staff was very friendly. I will definitely return. More

We stayed at the Arbutus Inn for a weekend and found we received great value. The rooms were very clean a extremely comfortable. The staff was friendly and helpful in offering both directions and suggestions for restaurants and other ammonites that were essential in making our experience in Victoria a memorable one. More

I stayed here with a group of friends last weekend and had a great experience. Friendly staff, nice rooms and the central location was terrific. The free parking and WIFI was a nice touch and you're within walking distance of restaurants and shopping at the mall near by. It's an inexpensive cab ride to downtown if enjoying the nightlife is... More

We stayed at this hotel last week and received the best treatment and service from the staff/manager. Not only was it snowing most of the time but we were experiencing issues with our vehicle that were ruining our trip. The staff/manager went way above and beyond the call of duty to assist us to make it possible for us to... More