5 stars for what we need during our 2 nights stay (deluxe one bedroom) - good size fridge to keep our food - all the kitchen necessities we need for cooking - a blender, tea kettle, toaster - large size fitness room and pool with hot tub - location ( walking distance to the harbour) - well lit and secured... More

Stayed 3 nights in 1 bedroom unit with full kitchen and 2 baths.Lots of space and very clean and quiet. Nice large fitness room with lots of weights and machines. Large pool with hot tub. Front desk staff was helpful. Would stay again.

This was the worst hotel stay of my life! The hotel has great potential but customer service is awful. Our suite was missing the washer and dryer and had Broken tiles and after we told front staff about it the front end supervisor told us we could pay to upgrade to something else. The problem could have easily been solved... More

We arrived the Hotel past Midnight April 3th 2013, due to a delay by our Airline. Our experience was horrible and very unpleasant. from the start. We booked preferred view and paid for it in advance. We were given a wrong room, not the room we booked. I had booked a preferred view, and phoned in 2 weeks earlier to... More

Stay here with 3 adults. Great 1 bedroom design for the room. Pull out sofa bed is already set up with linen so ready to go as you enter the room. The staff are very accommodating with our request. I would recommend the hotel if you don't mind having to walk a little to the harbor area. The trade off... More

With a gorgeous indoor "rain forest," luxurious rooms with TWO fireplaces, heated floors and super modern bath and kitchen, this hotel has it all. Oh, did I mention the delicious food at the café, top-quality gym, lap pool and a hot pool big enough for two families? We walked to all the Victoria hotspots from here with no problem. Very... More

My wife and my 2 girls (13 and 9) were very impressed on how the place looks amazing in and out. When we checked in, the lady was very helpful on giving us the great possible room with a view. And she did try her best to accomodate us and we really loved the room it! We will return here... More

we were upgraded to a room with a den, which had a sleeper sofa in it and its own fireplace and T.V., the living room also had a sleeper sofa, fireplace (gas) and T.V. and the master bedroom. It was all very spacious for three adults and warm and comfy, especially since when we were there it was very cold... More

We reserved 3 Delux bedroom suites for our family group. We arrived via Clipper Ship on a Friday morning. We stored our luggage until our rooms were ready by 4 pm. We all walked to Crepes De Paris on 1313 Douglas St. but could not find the place so we back tracked and went up to 708 View St. to... More