was in a good location but overhaul of very poor quality more

I was in Vancouver for a business trip and the Sandman was suggested by my client. My wife and I checked in, were told 10 times not to leave anything in our car. There were no bellmen to help with luggage. The room was small, dark, every piece of furniture was damaged. The carpets had not been washed...perhaps ever. To... more

Just a short review of our stay at the Sandman City Center in downtown Vancouver. The staff was nice, the hotel was clean, but the beds were terrible. The sheets were so scratchy that I awoke in the morning with what appeared to be rug burn on my elbows? They were bright red, and so sensitive that my shirt rubbing... more

I went to Vancouver for a Canucks game and U2 concert. My boyfriend and I went out for a bit to see to city, upon return of to our room we find our hotel room door broken in half and all of our personal belongings thrown about. Two maintenance men were waiting for us in the hall and guarding what... more

Very good hotel, helpful and friendly staff, nice rooms....very nice view! Great restaurant....you should try the bite of a brownie (dessert) Just heavenly! more

Reading through the July and August reviews it almost seems that people are talking about a different hotel. Me and my husband stayed there at the start of September and found the hotel to be very pleasent. The room was spacious and clean, the bed was extremely comfortable and the staff were pleasent. The views weren't great, but hey your... more

We stayed at the Sandman twice within two weeks, once for two nights and once for five. The first room was quite small, but I found it adequate and appreciated the fact that there were plenty of electric points. The second room was larger with a better view - I agree with another reviewer, request a room facing the stadium.OK... more

no toilet paper upon checking...took 45 min to get it: TV reception very bad. Internet unreliable, Kept going off: No Hot water the first morning: Pigeons home was outside on window ledge: Fan in bathroom so loud you could not talk while it was on: Passcard for room had to be re-programmed 5 times: two elevators in hotel...very slow and... more

Stayed here for 5 nights in two diiferent rooms. Its not that great im afraid. The hotel feels tied/dated/worn. The air-con works but makes so much noise its unusable at night - its looks like its from a museum! The lifts are bad, you wait ages for them - we resorted to the stairs from the several floors up. The... more