I was travelling to Vancouver for medical reasons. The location allows you to shop on Robson street, walk to the waterfront and Stanley Park. There is a drug store nearby, along with good restaruants, Whole Foods Market for groceries and public transportation. The room I stayed in had one kind bed and was large compared to other hotels I have... More

This is a perfect location in Vancouver. The staff and management were courteous, helpful and bent over backwards to make our stay pleasant. The room and hotel were well kept and very clean. These factors far outweighed the lack of "frills" in our room. It would have been nice to have basics in the kitchen, an extra blanket, kleenex, an... More

In May my immediate family (5) gathered in Vancouver to wish my son "Bon Voyage". He was going to Japan to live and work. We booked the family suite and all stayed in the same set of rooms. It was great. It had a kitchen facility so we could eat and visit in the room. Karim, the manager, and his... More

I stayed here with a friend for the 2 weeks that I was in Vancouver, and was very happy with it. The staff was always friendly and answered the few questions that I had about laundry, etc. The rooms were clean, and I really have no complaints at all. Well, it is noisy if your room is on the Robson... More

I was very pleased with the location of the hotel. It made it easy to walk to Stanley Park and the waterfront and was minutes away from many restaurants, liquor stores, grocery stores and other shopping areas. They had underground monitored parking for only $15/day and it was easy to get from the hotel to the Sea-to-Sky highway. The price... More

Booked this hotel for my daughter and some friends and they ran into several issues. The hotel was ok, but left a lot to be desired. They were given conflicting information, depending on whom they spoke to at the front desk. Since August 2011, I have been trying to get a refund cheque from the manager Karim. He keeps on... More

This place is like Faulty Towers! Avoid at all costs! During our stay somebody working at the hotel took quiet a few transactions from our debit account, despite paying for our stay in cash. When we confronted the manager he blamed the new girls on the front desk, mind you the girls on the desk were the only good thing... More

I had stayed here some years back and so, as a last minute booking, it seemed an ok idea. This despite the room charge was an obvious opportunity grab on a long weekend and about 4 times the lowest normal rate. The staff is clingy and not to bright. The room so basic it’s ridiculous. The beds hard as a... More

As I write this review, I realize that I have stayed at the Robsonstrasse--infrequently--for more than ten years. Over all that time, I have never been disappointed. "Dolly" and Ashif are a constant, hospitable presence, always seeking to maximize the comfort of their guests. On this visit, a glitch in the online reservation system--combined with the inexperience of a front... More