Hotel has excellent spacious rooms, helpful and nice staff, and is a good location relative to the airport (10 minutes on skytrain) and downtown (15 minutes on skytrain). There is a gas station with store about 2 minutes walk away. I was initially concerned that the planes, road and tiled hallway (hotel was full) would result in a noisy night,...
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Thank you so much for your kind words. It means a lot to all of us when a guest really enjoys our hotel and all it has to offer in terms of a spacious room, nice staff staff, and a great location with the value of accommodation we provide. We hope to see you back again soon!
Best regards,
Faraz...
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Reception helpful and moved us from a cigarette smell room to a clean smelling room. Both were non smoking.
Hotel chosen because of price ( very good) and near the airport. Hotel very close to sky train as well. Free parking which is great as we have a hire car.
Had a 2double bed room suite which was quite large...
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Thank you for your review of our hotel. We do think the value for the price we offer and location are one of the best in the Richmond/Airport area, with the convenience of the Skytrain within walking distance. Some of our rooms do come with kitchenette which is very handy to guest that stay longer then few nights. Yes we...
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The hotel was as advertised, and good value for the price, can't beat if for park and fly for early flights when you want a little more time to sleep in before your trip. The shuttle service was great.
The room was - meh, not great, in need of an huge overhaul, but for the price it was exactly as...
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Thank you for your review of our hotel. We are glad you you found out hotel at good value and enjoyed our great shuttle service. On request we do provide guest with pack breakfast if they are departing before the restaurant opens.
Once again thank you for your feed back on the window and I will make sure this issue...
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I stayed for 5 days starting April 12, 2012. I had a nice clean comfortable room. I could occasionally hear the people in the room above me, but not that often. You can walk to fast food places. The elevator was slow and the parking spaces were tight. Overall, I'd give the place a 4.5, but I'll round up because...
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Thank you so much for letting others know about our hotel. It means a lot to us when a guest really enjoys our hotel and all it offers in terms of a nice clean good size room, customer service and great value. Yes although the hotel is older, we do take great pride in keeping our rooms in good condition...
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My husband and I stayed at the Executive Inn Express Richmond on April 13th before our vacation and on April 21st on the return. The front desk staff are extremely accommodating and helpful from parking the car, advising not to leave anything in our car during our vacation and asking if we needed any assistance at all with anything. The...
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Despite the protestations of the Manager in previous reviews here, this property has very poor cleanliness and maintenance standards.
This hotel was chosen for our group otherwise, after reading the TA reviews prior to our stay, we would not have stayed. There are good reasons that over 50% of the the TA reviews for this hotel are rated average or...
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Thank you for your recent comments.
Certainly, it is fair to say that it is always a challenge, in site of our
daily cleaning regimen, to maintain an older building whose signs of age can
give off the impression that we are not focused on maintaining and providing
a clean and safe environment, which I can assure you we are....
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There are several hotels in this price range to choose from. Pay the extra $20 to stay somewhere else! The hotel advertises a free shuttle from the airport, but in the fine print somewhere they do not have the shuttle between midnight and 4am. I found this out at 1am, after struggling out alone to the shuttle stop in the...
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Thank you for sharing your experience at our hotel. I would like to say that we do have complimentary shuttle from 4am to 12.30 am daily just like many of the hotels in the area we share our shuttle service with . Our shuttle hours are posted on our website as well as many other booking channels.Complimentary breakfast is served...
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Very cheesy. My room smelled, shabby furniture and bathroom. The lining were not from the laundry. Someone already slept on it. I slept with my cloth on. It’s rather a homeless shelter
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Dear Sir/ Madam
Thank you for taking the time to tell us about your stay at our hotel. Obviously we did not meet your expectation and for this we offer our sincere apologies. I will refrain from commenting on your review till i get in touch with you directly so that we could find out more details about your stay...
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Our hotel stay was reasonably priced to begin with, but add in the free shuttle to and from the airport, the free hot breakfast for booking online, and the welcoming wine tasting and it is a fantastic deal. The hotel manager hosted the wine tasting and it provided an great opportunity to mingle with other guests.
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Thank you for your kind review. We're glad you enjoy your stay with us and looking forward to see you again in the near future.
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We had a really good stay here. The suite we were in was clean and well stocked. The price we paid for what we got made this hotel a very good value. All of the staff were very friendly, especially the lady down in the restaruant. It was nice to get the free hot breakfast to start our day. The...
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Thank you for taking the time to write a review about the hotel. I'm also pleased to know our staff was helpful during your stay especially our lovely server at the restaurant. We look forward to seeing you again when you are in the Vancouver area.
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