My wife and I stayed at the Crest for 2 nights and were happy with our stay although not overwhelmed. Our room was clean, newly refurbished but not large and lacking a fridge. There was a coin operated washing machine and dryer on site which was handy. Service was friendly and efficient. An evening meal at the restaurant was excellent.... More

This is a 4* hotel. Even the standard rooms are large, well appointed and most importantly clean. Service is very good. My tv and smal fridge stopped working (obviously a blown circuit breaker). I called the front desk and all was fixed in minutes. Try for a rom facing the water....spectacular harbour views and if you are lucky it will... More

I was so disappointed with a hotel that I was so looking forward to staying at. The food and view are good but the overall customer service is pretty poor. There is prevailing attitudde that you have to deal with any problems as the staff do not care as they are really the only decent accommodation in Prince Rupert.

Stayed 2 nights, the first arriving late off the ferry as many seem to do so a slight wait to check in (15mins). Hotel is a bit dated, but very clean and well maintained, the only hotel we found in this area of this grade. room was a good size with 2 queen size beds. Could not really fault the... More

Everyone we know told this was the only place to stay while visiting Prince Rupert - they were right! The staff was beyond amazing, the rooms were comfy and the view was the icing on the cake. The hotel is clean and beautifully decorated, it's in a great location (central to everything) and they even have a steam room and... More

Stayed here for 3 nights, and enjoyed the hotel a lot. Very friendly staff, my room looked out over the water, and was quite comfortable. Housekeeping staff were great, the hotel restaurant was also quite good. I think probably is the best hotel choice in PR (but this was my first trip there). I think there is no A/C in... More

I have stayed here several times and have always been impressed with the friendly, helpful front desk staff. On the latest stay, my room fronted on the parking lot on the main level. You can see the mountains but the foreground was not so impressive with the grille of an F-150 staring at me. The waterfront view is much nicer... More

This is an older hotel that has been tastefully updated, and the only place I like to stay in Prince Rupert. The walls and doors are solid. I have stayed here many times over the years, and never had an issue with noise (important to me, as I tend to be a light sleeper). My room included a king sized... More

Very noisy...you can hear the showers going,bathtub jets,doors slamming..glasses and wine glasses not clean..on the good side the restaurant food was excellent and the front desk were helpful, but as a 4 star (not so sure).