If you expect a 5-star environment, this hotel might be a disappointment. There are enough things you could complain about: we had a defect lamp, a kitchenette without gear, old and pretty worn-out furniture - but the friendliness and support of the staff compensates this to a large extent. If you ask their assistance for any reason, they will help... More

we booked this hotel online with expedia and why it is even on their list is beyond me. we got there and the place was under construction, the blinds in the rooms were slanted and peeked through like the people in the rooms were peeking out-like paranoid drug addicts. we asked for a refund but the sleezy proprietor said the... More

Booked ahead and asked for non smoking... first try kids answered the phone... very unprofessional but once I got the person running the desk it went fine. Room we got very obviously had been smoked in so they switched rooms for us. Typical service type place, nothing fancy but rooms were clean and quite large though apparently they have some... More

In my opinion the quality of the Hotel is really one of the top classes. It has many different rooms. Its clean and comfortable.The hotel has free parking,free wifi and their own Restaurant.The Hotel staffs are very friendly and very helpful. Its near to Vancouver downtown I prefere it to everyone. i will come again. Fore sure. More

Pretty decent hotel, especially for the price. Room was clean and nice. Accessories (TV, coffee machine, wireless) were available. Staff is very pleasant. More

Hotel facing Fraser river with quite, clean comfortable beds equiped with good quality Internet, Hot water, Satellite TV. The hotel staff is friendly ,quite co-operative and insure that suite remain clean and tidy. The hotel is also equiped with security feature as well as underground parking. I first moved to B.C and stayed there for one month. The hotel is... More

I think this is the best value hotel I've stayed at in Vancouver. Run by a family, the service was great and you are made to feel very welcome. The rooms are clean and everything you would expect. Would definitely recommend it! More

I had a short stay here but it was a very pleasant stay. The internet connection works well and the staff are more cordial and helpful than you will find in most 5-Star hotels and the hotel is all most very close to all the places and is just 30 minutes to vancouver by sky train and the station is... More

Dirty, the room was not cleaned during the whole time that we had booked, the same with my colleague. The sign was on the door to clean room. Garbage was put outside of the door in hopes that they would take out the apple cores. Nope Breakfast, which was included was not served until after 9:00 am did not help... More