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All 19 Nanaimo hotels »

BEST WESTERN PLUS Dorchester Hotel

3.0 of 5
70 Church Street, Nanaimo, British Columbia V9R 5H4, Canada
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BEST WESTERN PLUS Dorchester Hotel
Ranked #7 of 19 hotels in Nanaimo
3.5 of 5 stars 86 Reviews
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86 reviews from our community

    Trip type
Traveller rating
    19
    29
    17
    13
    8
Date Rating
Damascus, Syria
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

Hotel itself isnt bad. Good location in Nanaimo. Front desk guy was a complete jerk. Very rude and more concerned about who is parking in the loading zone than anything else. More

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NanaimoResponse, General Manager at BEST WESTERN PLUS Dorchester Hotel, responded to this review
11 May 2012

Thank you for your feedback. The loading zone in front of the hotel is designed for a maximum 20 minute loading or unloading area for our hotel guests. This is so that other guests arriving or departing can also have the benefit of this feature. If my front desk agent was perceived as being rude about this, I apologize. It... More

Canada
Contributor
20 reviews 20 reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 26 April 2012

Although in historic buildings this hotel has very comfortable rooms and a very pleasant restaurant. The room we had on the fourth floor was well equipped and quite quiet. There were generous supplies of towels etc, and a very good shower. Being right downtown it was convenient for shopping in an interesting area, and aces to the waterfront which has... More

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NanaimoResponse, General Manager at BEST WESTERN PLUS Dorchester Hotel, responded to this review
11 May 2012

Thank you for sharing your experience. It is good to know that we met your expectations. We hope to see you again on a future visit to our city. More

Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 9 April 2012
2
people found this review helpful

I stayed one night at this hotel. The rooms were clean and nice. I had a water view room which is nice. I checked in late and I called in the morning to ask for a late checkout because my flight was late and my meetings were not going to start till noon. The front desk guy wasn't nice and... More

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NanaimoResponse, General Manager at BEST WESTERN PLUS Dorchester Hotel, responded to this review
11 May 2012

Thank you for your feedback. Although your accommodations were up to your expectations we were not able to extend a late check out to you on that day because we were expecting a full house that evening with many guests checking in early in the afternoon. The housekeepers needed this time window to prepare the rooms for these new arrivals.... More

BC
Contributor
16 reviews 16 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 20 February 2012

We just spent the weekend at the Dorchester, and it was very enjoyable from check in through to check out! We got a family room which had two double beds in the room and a sofa bed in the living room. We have a 5 year old, so it was great to have the separate room, and there was a... More

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NanaimoResponse, General Manager at BEST WESTERN PLUS Dorchester Hotel, responded to this review
21 February 2012

Thank you so much for sharing your experience with others. I'm glad to hear that your stay was satisfactory and up to your expectations. We strive to ensure that all of our guests have a great experience. More

Calgary, Canada
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 February 2012

I recently stayed at this hotel for a business trip and couldn't have been more pleasantly surprised. The lobby in beautiful, my room looking over the water was just amazing and most importantly clean. The bed was comfy and the hotel was quiet. I can foresee a concern for some because it was above a road with a bus route... More

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See 2 more reviews by LisaG1216 for Nanaimo
NanaimoResponse, General Manager at BEST WESTERN PLUS Dorchester Hotel, responded to this review
10 February 2012

Thank you for taking the time to let us know about your recent stay at this hotel. I'm glad to hear that our valued staff made your experience a good one and up to your expectations. Although the hotel dates back more that 100 years and comes with the challenges and charms of a bygone era, the ownership constantly upgrades... More

Vancouver, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

If I were to stay in Nanaimo again, I would stay here, but only because it seemed to be the best of what is offered in this town. The service was fairly friendly, but they were confused, including the manager. One elevator was out so we waited quite a bit to go to our room. The room itself was reasonably... More

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Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 28 December 2011
3
people found this review helpful

We've stayed at the BW Dorchester a couple times when there has been no other choice. The last time we passed through was the same as the first: We arrive at the hotel around 1am just off the ferry at Duke point. Despite our calling in to say that we are arriving late for reservation, the clerk asks us questions... More

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4 of 5 stars Reviewed 21 December 2011

I always enjoy my stay at the Dorchester. The service is friendly, the hotel is clean and in the heart of the historic downtown part of Nanaimo near lots of interesting local shops, restaurants, government offices, theatres, galleries, etc. and not far from the ferry to Vancouver. The restaurant is reasonably priced with good service, good food and a wonderful... More

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Campbell River, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 27 November 2011

I thought the price should have been more like $99. But we paid $ 149 before taxes (or almost $ 200) We were down the hall from some load party that no one seemed to controll, but the breakfast was a great, older building but well kept. Poor parking but close to every thing down town. More

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Edmonton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 7 November 2011

After reading previous rewiews decided to book the most expensive room with a harbour view. Arrived at the hotel about 2 PM after an arduous drive, and was told the room was not ready. Had to wait until 4 PM an hour after the hotel check in time for the room which turned out to be on the 1st floor,... More

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NanaimoResponse, General Manager at BEST WESTERN PLUS Dorchester Hotel, responded to this review
9 November 2011

Hello Bruce, thank you for letting us know about your stay. I have looked into your information and see that you also posted your concerns to guest services at Best Western International. On the date of your stay the hotel was 100% sold out and according to our front desk log book it indicates that your were offered a move... More

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Additional Information about BEST WESTERN PLUS Dorchester Hotel

  • Best Western Nanaimo
  • Nanaimo Best Western
Address: 70 Church Street, Nanaimo, British Columbia V9R 5H4, Canada
Price range (per night):* INR7,691 - 15,214

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BEST WESTERN PLUS Dorchester Hotel
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