In fairness, I must compliment them on one positive. I had a problem with our booking and our stay was going to be shortened by one day, after some lenghty discussions they agreed not to charge me a cancellation fee (one nights rent). However, after I arrived at the Inn, I wished I had cancelled the whole booking. Overall the... More

This Hotel was close to the beach which was good but there was a screw up in our booking, they had us leaving a day earlier than we were supposed to. So they fixed that for us and then we paid cash for our stay. Well we get home and they have charged 135.00 extra to our credit card. When... More

Sandalwood Inn is the WORST Inn. They have horrible customer service. DO NOT EVER BOOK A ROOM IN THIS HOTEL. They will take your money even when you have cancelled your booking a week in advance and are do not respect customers. They claimed that we were lying to them about our cancellation when in fact they fired the employee... More

We booked a 2 bedroom Suite. The first room they gave us was so smelly and run down we could not stay in it. The second room was smelly and the stove did not work ,the bathroom was run down needed repairs badley, furniture torn broken,worst place we have every stayed. Lacation was good and pool was good but the... More

The room we stayed in was smelling really bad. Air condition was working very loud but no cold air. Yes it is close to the beach. that's all. We definitley will not stay in this hotel. Thank you More

Well kept, nice pool, seconds from a great beach and not far from downtown kelowna....a good pick for a stay in kelowna... More

THe Sandalwood was a great place to stay - it was right across from one of the best beaches I have ever been to! The motel was awesome, it was clean, nicely furnished, with great friendly staff and great service. I just can't say enough about my stay, it made it a pleasure to visit the Okanagan! More