We stayed at BW Plus for only one night May 20th in rm 827 and would not hesitate to return for a longer stay. From the helpful, professional front desk staff, to the excellent cleanliness of the entire facility, we were very impressed. We have had several bad experiences with other Best Western hotels and were somewhat reluctant, but Air... More

Me and my friends had a very unfortunate experiance at this hotel. There was a fire alarm issue in which kids pulled the alarm and uniformed staff took far too long to respond to the issue. At one point they even asked us (guests) what to do about the situation. Nobody was evacuated and there was a general attitude of... More

I stayed 3 nights here at the begining of May on business. The service upon checkin and when ordering room service was fantastic. I paid a very reasonable price to stay here and breakfast was included. I ordered the spinach salad twice for lunch and it came fast, was fresh, tasted great and they didn't charge an additional "delivery" or... More

My daughter and her husband rented the Convention room at the Best Western for their wedding reception. They also rented several rooms for themselves and the wedding party. The service given by the hotel staff at the desk and during the reception was outstanding. All employees were pleasant, freindly, helpful, accomodating, neat, clean and cheerful. Our family and the guests... More

My boyfriend and I stayed 2 nights - queen bed standard room. Reception was very friendly & knowledgeable. All staff I encountered were pleasant. Buffet Breakfast was good with lots of options - cereals and hot breakfast available. Room was very nice, clean & spacious. The bed was incredibly comfortable, lot's of good TV stations. There was a desk and... More

I was a little surprised by this hotel experience. Based on all the great reviews on tripAdvisor I expected a fabulous hotel. It was just ok. The room was musty. The renovations were nice but it still looked and felt like an old 70's motel. The breakfast was average. I made sure I didn't spend too much time there. It... More

We stayed here while picking/packing up up our son from UBCO for a night and it was perfect - at the right end of town for convenience with easy access to many shops etc. We had previously stayed here many times when our son went to a local hockey school each summer, but had not been back for approximately 4... More

One of our regular trips to pick up family attending school in Kelowna causing us to stay in expensive accomodations. It seems that Kelowna enjoys the ability to keep prices high and very few bargains are available at the more well known hotels. I assume they market it this way and live with vacancies to ensure that the market price... More

Everything about this hotel is great! The location - short walk to all the shopping you could possibly need, spacious comfortable rooms with balconies, the friendly and helpful staff, great restaurant and popular local pub, fabulous indoor SALTWATER pool, and even barbecues on the courtyard for guests to use! But their green initiatives are incredible. They Reduce, Reuse and Recycle... More