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BEST WESTERN PLUS Kelowna Hotel & Suites

3.0 of 5
2402 Hwy 97 N, Kelowna, British Columbia V1X 4J1, Canada
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BEST WESTERN PLUS Kelowna Hotel & Suites
Ranked #1 of 35 hotels in Kelowna
4.5 of 5 stars 132 Reviews
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132 reviews from our community

What travellers say about this hotel
  • Continental breakfast(4)
  • Front desk staff(4)
  • Would highly recommend(3)
  • Very clean(3)
  • Friendly and helpful(3)
Traveller rating
    66
    45
    10
    6
    5
Only show reviews for Family (35) | Couples (42) | Business (24)
Date Rating
Burlington, Canada
2 reviews
4 of 5 stars Reviewed 25 May 2012 NEW

Stayed one night, May 7/12 and were very happy with our choice. Room was clean, and surprisingly up to date. Beds were comfortable, kitchen area had a fridge so we could store snacks/breakfast items easily. We were flying out at 6:30 am and the hotel arranged a very affordable shuttle service for us; the driver was delightful. Staff on the... More

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Salmon Arm, Canada
Contributor
19 reviews 19 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW

We stayed at BW Plus for only one night May 20th in rm 827 and would not hesitate to return for a longer stay. From the helpful, professional front desk staff, to the excellent cleanliness of the entire facility, we were very impressed. We have had several bad experiences with other Best Western hotels and were somewhat reluctant, but Air... More

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Chilliwack, Canada
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 16 May 2012

Me and my friends had a very unfortunate experiance at this hotel. There was a fire alarm issue in which kids pulled the alarm and uniformed staff took far too long to respond to the issue. At one point they even asked us (guests) what to do about the situation. Nobody was evacuated and there was a general attitude of... More

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See 3 more reviews by aleanef for Kelowna
Rosemary Paterson, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review
18 May 2012

Hello. I am extremely disappointed to hear of your experiences during your stay with us and do sincerely apologize that your stay wasn't as wonderful as it should have been. I am aware that you spoke with our Guest Services Manager in the morning and I know that he apologized profusely to you. You left him with an impression that... More

Vancouver, Canada
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 12 May 2012

I stayed 3 nights here at the begining of May on business. The service upon checkin and when ordering room service was fantastic. I paid a very reasonable price to stay here and breakfast was included. I ordered the spinach salad twice for lunch and it came fast, was fresh, tasted great and they didn't charge an additional "delivery" or... More

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See 2 more reviews by Caribbean_Zingara for Kelowna
Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 May 2012

My daughter and her husband rented the Convention room at the Best Western for their wedding reception. They also rented several rooms for themselves and the wedding party. The service given by the hotel staff at the desk and during the reception was outstanding. All employees were pleasant, freindly, helpful, accomodating, neat, clean and cheerful. Our family and the guests... More

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Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2012

My boyfriend and I stayed 2 nights - queen bed standard room. Reception was very friendly & knowledgeable. All staff I encountered were pleasant. Buffet Breakfast was good with lots of options - cereals and hot breakfast available. Room was very nice, clean & spacious. The bed was incredibly comfortable, lot's of good TV stations. There was a desk and... More

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Ayr, Canada
Senior Contributor
41 reviews 41 reviews
Reviews in 16 cities Reviews in 16 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 May 2012

I was a little surprised by this hotel experience. Based on all the great reviews on tripAdvisor I expected a fabulous hotel. It was just ok. The room was musty. The renovations were nice but it still looked and felt like an old 70's motel. The breakfast was average. I made sure I didn't spend too much time there. It... More

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See 3 more reviews by Namellor for Kelowna
Victoria, BC
Contributor
18 reviews 18 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 30 April 2012

We stayed here while picking/packing up up our son from UBCO for a night and it was perfect - at the right end of town for convenience with easy access to many shops etc. We had previously stayed here many times when our son went to a local hockey school each summer, but had not been back for approximately 4... More

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See 3 more reviews by Janisinbc for Kelowna
Victoria, Canada
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

One of our regular trips to pick up family attending school in Kelowna causing us to stay in expensive accomodations. It seems that Kelowna enjoys the ability to keep prices high and very few bargains are available at the more well known hotels. I assume they market it this way and live with vacancies to ensure that the market price... More

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See 2 more reviews by KED3 for Kelowna
Rosemary Paterson, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review
26 April 2012

Thank you very much for your kind review of our property and your thoughts on staying in Kelowna. I am really pleased that you did enjoy your stay with us and it met all your needs. I am sorry that you find Kelowna accommodations expensive. You did stay in Kelowna in April so the hotels are getting busier and while... More

london
1 review
5 of 5 stars Reviewed 22 April 2012

Everything about this hotel is great! The location - short walk to all the shopping you could possibly need, spacious comfortable rooms with balconies, the friendly and helpful staff, great restaurant and popular local pub, fabulous indoor SALTWATER pool, and even barbecues on the courtyard for guests to use! But their green initiatives are incredible. They Reduce, Reuse and Recycle... More

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Rosemary Paterson, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review
26 April 2012

Wow! Thank you so much for the wonderful review and taking the time to share your comments about so many details of our property. It is so great to hear that our guests enjoy our amenities and appreciate the environmental energy saving initiatives that we are undertaking...you must have read our "Green Scene" material in our guest directory! Our owner... More

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Additional Information about BEST WESTERN PLUS Kelowna Hotel & Suites

  • Best Western Hotel Kelowna
  • Best Western Kelowna
  • Kelowna Best Western
Address: 2402 Hwy 97 N, Kelowna, British Columbia V1X 4J1, Canada
Price range (per night):* INR9,474 - 13,933

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BEST WESTERN PLUS Kelowna Hotel & Suites
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