We used a deal coupon to get 50% off a two night stay, and I'm not sure it was even worth the price at 50% off. The room was tidy but the bed linens were stained (with red wine we think) and one of the beds didn't even have a fitted sheet. The carpets were filthy and needed to be...
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Thank you for your review of our hotel. We are sorry that you didn't enjoy your stay at the property. If a guest lets us know of a problem during their stay we do our best to rectify the situation.
Regarding the spa, the spa is open on an appointment basis during the winter months, the front desk could have...
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My girlfriend and I stayed at this hotel for two nights. We gave the bathroom a good cleaning before we used it. The bed sheets were wrinkled and we found hairs, to top it all off, my girlfriend got an allergic reaction from the sheets. We asked them if they could change our sheets and pillows for the next night...
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Thank you for your review of our hotel. We are sorry that your stay at our hotel was not up to standard. We will be taking the appropriate steps to ensure this does not happen in the future.
We have just become a Ramada property and will be undergoing changes in order to improve our guests experience at our property....
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We were initially booked to stay 2 nights but the dirty room, surly staff & lousy location meant we moved after one night.
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We stayed 1 night at the Executive Hotel on the Bed Breakfast Spa Package. We had always stayed at the Harrison Resort but were curious about it's neighbour so we spend Saturday night there. The difference between the Executive Hotel and Harrison Hot Springs Resort is all in the title (Hotel vs. Resort).
Our room 232 was clean, good sized,...
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Very noisy and we were on the top floor. Guests in room next to ours had a large dog staying in their room with them! No less than 7 spiders with webs on the ceiling. Dead earwings along the bathroom floor. Bathroom light falling down. Carpet dirty (keep your shoes on). Our room needed a good cleaning. Arrived late. Room...
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We arrived at The Executive Hotel after a long journey from Banff tired an looking forward to getting settled into nice cosy hotel but this hotel wasnt .Our bedroom was very cold an when I contacted reception someone came up to check the heat an told us to give it 15 minutes to heat up.This didnt happen so we contacted...
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The name Executive in the title is very misleading and meaningless..I will try to be fair. The location is very good, the pillows and beds were very comfortable,and the staff were pleasant however that's all the positive. Bookings made weeks in advance for a wedding party were mixed up in timing and dates and names at least four times as...
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I was married here this past August and it was an amazing experience. The manager, Kevin, was so helpful and truly went above and beyond to make sure our wedding went smoothly and everything was perfect. I expected the typical buffet quality food but was pleasantly surprised by the quality of it; it was as good as home-made. The servers...
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Do Not Stay in this Dump. Besides being told the reservation deal that I made sure we had the Honeymoon suite three months ago. When we arrived the counter person advised us the Honeymoon suite was not available and the room had a weird odour to it. When we asked the counter person if they had another Honeymoon suite. The...
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We went for a two night stay for our 25th anniversary and had a very bad experience with our hotel pick. I wish we had looked at this site first because obviously it has a poor rating. The people who rating this good must be blind or been raised in the slums. We had called the week before arriving to...
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