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All 24 Red Deer hotels

Sheraton Red Deer Hotel

3.5 of 5
3310 50 Avenue, Red Deer, Alberta T4N 3X9, Canada
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Sheraton Red Deer Hotel
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69%
Ranked #7 of 24 hotels in Red Deer
Most recent review
4 of 5 stars Reviewed 17 June 2013
Kimberly29 Calgary, Alberta
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73 reviews from our community

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Date Rating
Calgary, Alberta
Top Contributor
52 reviews 52 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 17 June 2013 NEW

Room was not large but had comfortable king size bed and nice linens. Nice flat screen tv, coffee/tea, iron and hair dryer in room. My husband loved the large shower however I am a tub person and was disappointed to see only shower stall and no tub. We planned to have breakfast in hotel on Sunday but they only had... More

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Lethbridge, Alberta, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 10 June 2013

Was there for an OES Grand Chapter meeting for 3 nights. Registration went very well as I had pre-booked on-line. We were given a room on the 13th floor. The room was very nice though it lacked a refrigerator and since we are going to the same hotel next year I will ask for a room with one. The A/C... More

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Gil V, General Manager at Sheraton Red Deer Hotel, responded to this review
12 June 2013

Thank you very much for your review of our hotel. We are delighted to hear that you enjoyed your visit to our property. I have some great news for you on your fridge request; we are ordering a fridge for every guestroom in our hotel, so next year when you come you will not need to request a fridge. If... More

Calgary
1 review
1 of 5 stars Reviewed 8 June 2013

I attended the nursing grad in this hotel and the experience has made red deer look bad. I will never come back to this hotel. Our table did not get water refils oduring the entire 3 course meal, I had to get up twice to ask for water and then had to get the jug myself to pour our table... More

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Gil V, General Manager at Sheraton Red Deer Hotel, responded to this review
17 June 2013

Thank you for your review! We appreciate you joining in celebrating the RDC Nursing grad with us; however I am shocked to hear how you felt about the service and food quality at this event. This is not the level service or food that the Sheraton Red Deer Hotel is known for providing. Although we received great feedback from the... More

Langley City, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 28 May 2013

We really enjoyed the afternoon cookies or pastries and infused water offered for guest enjoyment! I thought this was a very nice touch! It would have been handy to have a bar fridge in the room. The bathroom fan was not working and other "conference" attendees had mentioned their room bathroom fan was not working or was working.... but very... More

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Gil V, General Manager at Sheraton Red Deer Hotel, responded to this review
6 June 2013

We truly appreciate your business and feedback! The afternoon treats and beverages in our lobby are a new addition; we are delighted that you enjoyed this little touch. You had mentioned that you would love to have a fridge in your room, our guests have spoken and we have listened, we have just placed an order for one fridge for... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 26 May 2013

After a horrendous experience at Sandman Calgary Airport I had a wonderful stay at the Sheraton Red Deer. Front desk staff (Morgan) was very pleasant. My room was what a hotel room should be: clean, unsoiled towels, robe and all the amenities one would expect. Oh and two bottles of water and Starbucks coffee! The air conditioner was almost silent... More

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Gil V, General Manager at Sheraton Red Deer Hotel, responded to this review
30 May 2013

Thank You for your review! I am sorry to hear that you had a terrible experience at our competition in Calgary, but delighted to hear that your visit to Sheraton Red Deer Hotel was Flawless! We strive for excellence and pride ourselves on our great customer service. We look forward to welcoming you back to our hotel the next time... More

Calgary, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 25 May 2013

I've been here for the occasional conference (decent facilities there) but have never stayed at the hotel. For my first time, I'm glad it was under the new ownership with Sheraton. Rooms are quite up to date and super clean. The bed was amazing! I was only there for one night, but would be comfortable spending a longer stay there... More

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Gil V, General Manager at Sheraton Red Deer Hotel, responded to this review
27 May 2013

Thank you very much for your review of our property. We truly appreciate the kind and positive words you used to describe your experience at Sheraton Red Deer Hotel. I have to agree with you on the comfort level of our beds, it is hard to get out of such a comfortable bed in the morning. We look forward to... More

Rocky Mountain House, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 19 May 2013

With the Sheraton name and prices I expected an upscale hotel, but was highly disappointed. The rooms furnishings were updated, the room clean, and the bed comfortable, but that's about it. The room had been advertised as having a fridge when I booked online, but there was no fridge. The lighting is cheap and dim. The bathroom had soap, shampoo,... More

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See 2 more reviews by A_Birdie for Red Deer
Gil V, General Manager at Sheraton Red Deer Hotel, responded to this review
21 May 2013

Thank you for your recent stay and for reviewing our hotel. I am disappointed to hear that you felt your guest room was missing some bathroom amenities. Every guest room is supplied with the basics such as bar soap, shampoo, conditioner, hand lotion etc. Our upgraded club rooms include added amenities such as shower sponges, sewing kits, mouthwash, shaving cream,... More

Cocoa, Florida
1 review
4 of 5 stars Reviewed 7 May 2013

I attended a meeting of Business Networks members at the Sheraton Red Deer from April 27 - May 1, 2013. During the meetings everyone in our group was extremely pleased with the superior customer service provided by Laura in Convention Services. While she offered great support she also made us feel like she was genuinely happy that we were there.... More

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Gil V, General Manager at Sheraton Red Deer Hotel, responded to this review
9 May 2013

Thank you for your review! We are glad to hear that you had a great conference and visit to the Sheraton Red Deer Hotel. Lara is truly a valued associate who knows what customer service is all about. We look forward to welcoming you back to Red Deer! More

Yuma, Arizona
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 May 2013

I spent four nights at the Sheraton Hotel in Red Deer and am surprised that it is a Sheraton. The hotel itself is quite tired and no amount of new paint will cover up its age. The rooms are small and although well furnished, everything is more motel quality. Bathrooms are dark and the fans don't work. There aren't enough... More

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Gil V, General Manager at Sheraton Red Deer Hotel, responded to this review
6 May 2013

Thank you for taking the time to review your recent visit to the Sheraton Red Deer Hotel. I have presented your comments to our executive team for further discussion. If your travel schedule brings you back to Red Deer, I would be happy to discuss your concerns in person. Gil Vallee General Manager More

1 review
5 of 5 stars Reviewed 25 April 2013 via mobile

Me, my husband and our two girls stayed here while my husband did meetings and courses! I LOVED the hotel. It was very clean. The staff (Cassie,Morgan and Vicky just to name a few) were all great and went out of their way to Make sure my girls weren't bored! The Joes Deli was awesome. Cheap and delicious! Next time... More

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Gil V, General Manager at Sheraton Red Deer Hotel, responded to this review
29 April 2013

Thank you very much for such a positive review. We truly appreciate you taking the time to share your experience of Sheraton Red Deer Hotel with us and the world. Although we have plans to renovate our pool area and place a roof over the pool, no one is 100% sure when this project will start or be completed. We... More

 
 
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Additional Information about Sheraton Red Deer Hotel

Also Known As:
Capri Centre Hotel
Sheraton Red Deer Hotel Alberta
Address: 3310 50 Avenue, Red Deer, Alberta T4N 3X9, Canada
Phone Number:
Region: Canada > Alberta > Red Deer
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Red Deer
#7 Business Hotels in Red Deer
Price range (per night): ₹7,864 - ₹11,623
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Centrally located in Red Deer with easy access to highway 2, Sheraton Red Deer Hotel has completed a $12 Million renovation to all of our 241 guestrooms and suites as well as our grand new lobby, 24 Hour Sheraton Fitness Centre and brand new business centre. With two restaurants and two lounges onsite as well as 24 hour in room dining, finding the perfect atmosphere to fit your mood is only steps away. At Sheraton, you are much more than just a traveller. You can be comfortable being yourself. Even far from home, you are able to connect with what matters most through our signature spaces, amenities and services. No matter where you are around the world, at Sheraton we believe that life is better when shared. ... more   less 
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