I should start by clarifying that Fort McMurray is a place that you will go only if you have to. Having said that, I will add that this is one of the best choices in hotels, if not the first
“Downtown” is not really more than a couple of blocks, with a supermarket, a little mall and a casino being...
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Thank you for your most valuable feed back. Obviously we have just barely met your expecations which do not meet our standards as we hope all our guests receive from our Team Members an above at par "great experience". This will be discussed with all concerned.
I have reviewed your comments and will work with our Chief Engineer to improve...
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I have stayed here about 10 times and find the hotel to be great. THey have often called to see if I can check in early, they have allowed late stays. And they try to help me with whatever I may need, like storing luggage, etc. The hotel is clean, and has great wi-fi (very strong signal). Breakfast isn't amazing...
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Thank you for your most valuable feed back. We appreciate your positive comments which will be passed on to the entire Team. I have noticed we did not meet your expectations with our daily Breakfast Fare but rest assured we will adress this matter most urgently and work with our Corporate Food & Beverage Team to improve this important part...
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Stayed in the suite on Sunday night. Was very impressed with the room and all it had to offer.The bed and the pillows were so comfortable. It was clean. If I go back I will definately stay here again. Definately recommended. Very comfortable for long term stay. Loved the size of the suite.
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Thank you for your most valuable feed back on your most recent stay. I will certainly pass on your comments to the entire Team! We appreciate your on going support and looking forward to welcome you back on your next visit to Fort McMurray.
Jean-Marc Guillamot -General Manager
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-In suite laundry ; full kitchen ; large living space ; cozy fireplace on cold nights ;balcony to relaxe on ; downtown location ; staff friendly and knowlegeable ; Management is top of the line. I have patronized this hotel for the last 6 years and wheather it has been for 1 night or long term it is a great...
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We appreciate greatly your on going support and rest assure your comments will be passed on to all concerned. We hope to welcome you back in the foreseable future and your next visit to be once again most enjoyable. Best Regards,
Jean-Marc Guillamot-General Manager
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I really enjoyed my stay at the Clearwater Hotel. Good hotels in Fort McMurray are scarce and this hotel is one of the few exceptions. The location, rooms, staff & overall experience was great. I wish the rate could have been a little lower but I think next time I'll just book online for a cheaper rate.
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Thank you for your most recent comments which I will forward to all concerned. We are monitoring closely on a daily basis rate parity at Front Desk and on all booking channels and obviously can do a more accurate follow up on this issue as you suggested. We are looking forward to welcome you back in the most foreseable future.Jean-Marc...
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Our organization has used this hotel for 2 years now and we have had excellent service, the staff are Awsomme and the rooms are clean and open. We use the conference rooms and have had great service from Micheal who is one of the banquet staff members. There is allways a welcome feeling especially from the Front Office Supervisor Alexandra...
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My wife and I stayed at the Clearwater Suites Hotel for 15 months in 2009 to 2010. One reason we selected this hotel was that they have kitchettes and individual washer/dryers in each room, a huge bonus for those long term stays! I found the staff friendly and ready to help at all times. The location is super, right downtown...
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I stayed at the Clearwater while in Fort McMurray for a business trip. The location is perfect, and the hotel was great for the 4 days I was there. In suite laundry, full kitchen and large living area created a comfortable space while I was there. Clean and spacious. Even a large desk for me to work at! The rooms...
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PROS: The hotel location is good, walking distance to Montana's, Tim Horton's, Superstore, Wendy's and the mall. There is a full kitchen available in each room that helps a lot in case you need to prep something; in suite laundry is also a plus. Good free breakfast every morning. Free wireless.
CONS: Check in time is 3PM and there is...
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The hotel clean and comfortable. The front desk staff are extremely helpful and always smiling. They even had a complimentary barbeque for all the guests. (management cooking and serving).
Good,friendly service is a rare treat, especially in Fort Mc Murray.
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23 Reviews
19 Reviews
