I really liked the secured entrance. The Front Desk agents were very friendly and the place was very clean. Heated parking was a bonus as Fort McMurray is very cold. The lounge is a great place to relax with a glass of wine. Rooms very stylish and comfortable. Thank you Platinum Hotels, I will return.

Free underground parking, free continental breakfast, every suite with two bedrooms, two baths, balcony, living area and kitchenette...this place is fantastic. At first glance, you might not know what to make of a hotel above a Sears, but this is a fantastic hotel. Great by any standards (not just those of the mediocre hotels in town)! While fairly expensive (but... More

I stayed at the Platinum Hotel for a month in March to finish a book I'm writing. The experience was outstanding. I booked the hotel after seeing the photos on their website. I was curious to see if a boutique hotel actually existed in an industrial city. It turns out that yes, it does. The Platinum exceeded my expectations by... More

I felt at home from the moment I walked into this hotel. The place is imaculate- cleanliness is fantastic and the housekeepers are super friendly, and love to chat. The manager, Stephanie welcomed us when we arrived which was a nice touch. Sue, the evening lady was great lounge company and helped us with whatever we needed. Rooms are AWESOME... More

Located off the east end of Franklin Avenue, this hotel is a ways away from the popular restaurants such as Earls, BP's etc, but there are some smaller restaurants located nearby, so you won't starve. However, because of the small kitchen, complete with 2 ring stove, microwave, fridge, pots, pans and dishes, we opted to go to nearby Save-On-Foods and... More

Used to go often, the suites are nicely done up. However, I had an incident that scared me there. I woke up to find someone had gotten into my room and was sleeping on the floor. After getting the guy out, I let the front attendant know, he found out it was someone from upstairs. They determined the lock was... More

I was very excited to stay at the Platinum Hotels in Fort McMurray because I had heard so many great things about the place. Internet worked great, and I saw that they offered free calling all throughout North America which would be great for people traveling from afar. All of the entrances are highly secure and monitored at the Front... More

I was impressed with the size of the rooms. They are beautifully decorated and many extras with many conveniences of home. Not your typical hotel room. I was very surprised at the free long distance and wireless internet offered each day you stay. Great location and great value. I recommend this hotel for your next visit.

This place is elegant, clean, frendly and has fresh starbucks coffee! The free long distant package and internet service was a treat. I loved style and paintings my room was separate to my working and living space. We had a 2 bedroom and it was very spacious. It was so nice to end my day there.