my husband and i spent the weekend at the hilton garden.i had read the reviews and boy they were right. everything was super clean.the staff were so friendly and helpful.the front staff couldn't have been better at directions ,area info etc.when we asked a restaurant waiter if we could get a couple of wine glasses to take to our room...
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the hotel and room was clean
the staff was very responsive and professional
Complimentary Internet was quick, but the login page did not render well or work with my Blackberry curve
Their resturant/cafe was fine, but it seemed to take over 20 minutes to get what I thought was a simple order.
the location is amazing - all sorts of...
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Dear guest, please accept our sincere gratitude to you for taking your precious time sharing your stay experience with other TripAdvisor users. I am very glad that my team of dedicated hospitality professionals delivered great services to your expectations with Hilton standards. I am sorry that your food order took a little longer than expected. Our serving team and kitchen...
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I spent 2 nights in this hotel. It is fairly new, clean, and tasteful. The room and washroom were spacious and well organized. For business purposes it had a a great workstation. The restaurant served a good breakfast plus they have a nice lounge area. The staff were curtious and friendly. I will certainly return on my next trip.
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Dear James, thank you for dropping a quick note on TripAdvisor with your feedback in regards to your recent stay with us. I am glad that our services and facilities met your expectations and you had a pleasant stay. Should you travel back to Edmonton and stay with us again, please do let us know what else we can do...
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I had the pleasure of staying at your property in June 2011 and it was an excellent experience. From the welcoming front desk staff to the cleanliness of the rooms, to the amazing breakfast resturant and wide ranges of options to choose from. It is refreshing to see that you don't have to be a 5 Star hotel to have...
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Dear Christine, it is absolutely, our greatest pleasure to have you staying with us! Providing our guests with outstanding service and memorable experience, while being able to offer them the exceptional value has always been the focus of our team at the hotel. Our group of well trained and motivated hoteliers have always tirelessly working on constantly improving the quality...
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Very nice hotel. Enjoyed our stay very much! Room was very clean and comfortable, staff excellent! Breakfast is very good. This hotel is definitely where we will stay on our next visit to Edmonton!
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Dear guest, thank you so much for your recent stay at the hotel. Really appreciate you taking some time sharing your thoughts with other TripAdvisor users, whom we will welcome with open arms in the near future. I am very glad that you had a great experience staying here. We look forward to seeing you soon! Warm regards.
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Secured a fantastic rate compared to other hotels near Edmonton Mall. Got a king size evolution room with the special beds that contour to your body. Lovely foyer and free cookies at reception. Room very nice. Spa and pool good quality although it was overrun by hockey kids who used all the towels. Had a lovely hot breakfast next morning....
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Front desk staff were personable and much more helpful than I expected. They really seemed to care about helping us have the best experience visiting Edmonton possible.
The hotel interior looks like it was just built; no nicks or scratches. I was surprised to learn that it's 7 years old.
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Dear Glen, thank you so much for sharing your recent stay experience. I am very glad that we were able to meet and exceed your expectations in the service, cleanliness and condition of the hotel. Hilton Garden Inn hotels are known for our operational focuses in these areas and without asking our guests to pay the premium room rates at...
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Just checking out of the Hilton and must start by saying that our suite was superb. If you stay here my advice would be pay the extra few bucks ans get a suite. It was massive with 2 tv's and 2 bathrooms. Only downside was there was no view. Didn't bother us to much as we didn't spend much time...
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Dear guest, hope you arrived Jasper safe and sound. While you are there, don't miss the Jasper Gondola, one of the top attractions. I strongly recommend it! I would like to thank you for posting a nice review on TripAdvisor. I am very glad you enjoyed our One-bedroom Suite, the top tier room type at our hotel. Besides the extra...
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Visited Edmonton for the 1st time for a family reunion. Over the course of the 7 night stay, we stayed at 3 different hotels in the West Edmonton / Stony Plain area. The HGI came on a recommendation from a local resident. We were not disappointed. The staff was friendly and professional; and they gave us some good restaurant recommendations...
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Dear guest Hawaiian Will, thank you so much for choosing to stay with us while you were in town for your recent family reunion. We are thrilled to be part of such a special occasion. I am glad that our team of dedicated hoteliers kept our hospitality promises and provided you and your family with a great experience. Hope to...
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This Hilton is a very good hotel. We had one issue that caused it to suffer in our rating. We stayed for five days so we got to "know" the room and the hotel very well.
First, the hotel is elegant with a reception area done in marble with lots of comfortable couches. The reception staff are very good. A...
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Dear guest trafdlo, thank you so much for sharing the experience of your recent stay at the Hilton Garden Inn West Edmonton. Congratulations on being our 100th Tripadvisor reviewer! Also, thanks to all the 99 other wonderful guests who took the time writing to the rest of the world about our services and amenities offered by a group of outstanding...
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124 Reviews
307 Reviews
