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Metterra Hotel on Whyte


Hotel class 3.5 of 5
10454 - 82 Ave | (formerly Met Hotel), Edmonton, Alberta T6E 4Z7 , Canada
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Reviews you can trust

76% Recommend
3.5 of 5 stars 76 reviews
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By trip type
All (76)
[ Date ] [ Rating ]
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5 of 5 stars
calgary
4 Nov 2009 | Trip type: Business

What a great location, but I never wanted to leave my beautiful room! Bed was very comfortable, shower was great in my luxury water bathroom and staff were very pleasant. Whyte Ave has lots of great restaurants too. Check out Da-de-Os and Muriettas. more

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4 of 5 stars
Pickering
29 Oct 2009 | Trip type: Business, Solo travel

I hate travelling alone but my recent stay at Metterra was great. Clean rooms, super confortable beds and linens. Nice and close to downtown. I did have a rented car. No trouble with the valet or parking on the street overnight. Breakfast was good and the wine tasting was a very nice touch. Would definitely stay again. more

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4 of 5 stars
Palm Springs, California
9 Oct 2009 | Trip type: Business, Solo travel

I haven't been to Edmonton in years. On the drive in from the airport I passed several cookie cutter hotels in areas that seemed industrial. I was happy to come into the Old Strathcona section of Edmonton, where the Metterra Hotel on Whyte is located. This area of town has a historical feel while being a bit funky and artsy.... more

Management response from
GMMetterra, VP, Hotels

Dear Palm Springs! Thank you for taking the time to post your comments on trip advisor. We were delighted to read that you enjoyed the Whyte Avenue experience. It does have a great vibe! We were pleased that you found the public spaces clean and modern and the room tidy and comfortable. Glad to learn you enjoyed the guest room...

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1 of 5 stars
Calgary
5 Oct 2009 | Trip type: Family

In full disclosure, I never actually got to stay at the Mettera. Here is an excerpt of a letter I wrote them following the debacle of our check-in... "Last Saturday evening my sister and I came to your hotel to check in for the night. We had made a reservation weeks prior for a king sized "water" suite. We were... more

Management response from
GMMetterra, VP

We apologize for the events surrounding your check in experience. Customer satisfaction is of the utmost importance to all of us at the Metterra Hotel. I can see that we failed you in this regard. Please contact me directly if you wish to further discuss. Sincerely, Jane Barrigan Jess General Manager

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2 of 5 stars
Alberta
1 Oct 2009 | Trip type: Family

My sister and I wanted a quiet hotel with nice amenties on Whyte Ave close to shops, restarants. We thought we had found it in the Metterra Hotel. It looked great on Trip Advisor. Wine tasting, free breakfast, valet parking and quiet elegance. We booked a double bed room; promised free parking; a jacuzzi tub; a quiet room. We got... more

Management response from
GMMetterra, VP, Hotels

Thank you for taking time to provide feedback to us regarding your recent stay. I am disappointed to learn you did not have an enjoyable experience here at the Metterra Hotel. As customer service is paramount to the success of any business, we apologize that our associates did not interact with you in a hospitable fashion. 2009 has seen Whyte...

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4 of 5 stars
Boston
28 Sep 2009 | Trip type: Couples

My husband and I spent three nights at the Metterra Hotel. We found the rooms larger than we expected. The placement of the bed and other furniture, and the decor were attractive, pleasing and thoughtful. Although our room was on the Whyte Street side, we were not disturbed by the street noises at night and were able to sleep well,... more

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5 of 5 stars
Edmonton
2 Sep 2009 | Trip type: Couples

I really loved this hotel, and especially our room. The hotel itself is located right on Whyte Avenue, which is one of the best strips in the city, but it's almost hidden which is kind of nice. Our room was amazing. Nice big sitting area, kitchen and wet bar. The bathroom has a beautiful glass shower as well as a... more

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5 of 5 stars
Calgary
5 Aug 2009 | Trip type: Couples
1/1 found this review helpful

I hesitated on booking this hotel because of the recent write up from 02beaway. But after corresponding with the manager I booked. My husband and I visited Edmonton on the very busy weekend of the Rexall Indy Race '09. It was also our 25th wedding anniversary and I wanted a good weekend. From the time we checked into the Metterra... more

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1 of 5 stars
Red Deer, Canada
20 Jul 2009

I stayed at this hotel when it first opened. At that time it was a really cool hotel, very modern and stylish and the staff could not do enough for you. Not so this time round, first of all ......it is an absolute nightmare trying to park in front of the hotel. As valet parking is included in the cost... more

Management response from
GMMetterra, General Manager

Thank you for taking time to review Metterra. I apologize for the disatisfaction you experienced during your stay. We are currently addressing our valet processes including talking with the City of Edmonton on improving our loading zone. Training is underway to correct deficiencies in guest services as well as housekeeping and maintenance. Should you wish to discuss your stay further...

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5 of 5 stars
Ontario
16 Jul 2009 | Trip type: Family

On Whyte Ave...restaurants, shopping, entertainment at the door, and very close to Edmonton's downtown and university. Wonderful healthy breakfast included in room rates, and also an afternoon wine/cheese tasting. Staff very attentive, helpful and friendly. Valet parking included in room rate. Rooms were roomy, very comfortable and spotlessly clean. In spite of being in the middle of the "action" rooms... more

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Metterra Hotel on Whyte Also Known As

  • Metterra Hotel Edmonton
Address: 10454 - 82 Ave | (formerly Met Hotel), Edmonton, Alberta T6E 4Z7 , Canada