We really enjoyed the convenience of adjoining/connecting rooms. To have the children in a theme room all on their own was just great. The pool with slide and hot tub were a nice way to unwind and the extended hours of operation allowed some extra time before check-out. Also we found the staff extremely friendly and helpful with directions.
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Thank you very much for taking the time to write a review on our Sleepy Bear Den Theme room at Travelodge Edmonton West. We appreciate your comments and we are glad that your family enjoyed their stay with us, we hope to have you back on your next trip to Edmonton. I will pass along your positive comments to all...
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Do not stay here, this hotel is filthy and the rooms are TINY! Bedding was not changed from the last people and there was lots of hair in the bed that was supposed to be fresh. Stayed one night because we were exhausted and it was a mistake. Pool was nasty, halls and rooms smelled of smoke.
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Thank you for taking the time to submit a review for our hotel. It is very upsetting to hear that this was your impression of our property and we would like to assure future guests that the cleanliness or our property is among our highest concerns. I have passed on your comments to our executive housekeeper as it is our...
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From the time we pulled into the parking lot, I was worried. The building looks so run down. The lobby was ok and the staff were very nice. We booked a sleepy bear room for our kids and on our way to our room all we could smell was smoke (non smoking floor). Our room was sooooo small and dingy....
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Your feedback on our hotel is appreciated. Thank you for taking the time to submit a review for our hotel. We do respect your opinion and are distressed that you had a bad experience during your stay. We appreciate knowing what issues you experienced so that we can take the appropriate steps to correct them.
I am disappointed that you...
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We rented a queen bed non-smoking room Thanksgiving weekend to spend the night after a motorcyle trip to Edmonton. Now, for $110 we knew this wouldn't be top of the line, but we were taken aback with the reality of the room compared to the website photos. Besides being the smallest hotel room we've ever been in, there wasn't an...
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Close to West Edmonton Mall, so great place to stay for shopping. Easy access in and out of the hotel.
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Great location, it is just five minutes drive to the mall. We appreciate the warm and friendly service of all the staff specially to miss Bebit. The staff made sure that they are just one call away for anything that we need. We don't have anything bad to say regarding our stay. We would stay there again for sure.
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The staff and managers were friendly and accomodating. Travelling with a large group of extended family could be stressfull but with the value, location and the service we got from this place, it made traveling easy and fun.
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We were on a cross-Canada holiday and picked this hotel because of it's proximity to the West Edmonton Mall. Although the price was fair, the hotel is old, dirty and rundown and I had to call to have the bathroom floor cleaned and they brought up a dirty old mop and no bucket of soapy water so the mop just...
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We stayed here 6 years ago, and it was terrible. I said I'd never go back, and I shouldn't have. The door to our room didn't shut properly, you could see the hallway from inside the room. Every time another door opened and closed the door rattled. The bathroom needs updating, I had to screw the plate back into the...
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We stayed there for one night and it was a great place, the Smitty's in the hotel the people were very nice and made sure our dinner was a great experience.
We checked in and were shown where our room (Sleepy Bear Room) was and it was clean and had everything that was needed from a Microwave and Fridge to...
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