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Holiday Inn Express Hotel & Suites Edmonton South

2.5 of 5
2440 Calgary Trail NW, Edmonton, Alberta T6J 5J6, Canada
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Ranked #40 of 84 hotels in Edmonton
3.5 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    9
    21
    6
    5
    5
Date Rating
Jedavan
Vancouver, Canada
Senior Reviewer
7 reviews
7 helpful votes
4 of 5 stars Reviewed 12 February 2012 NEW

I think I've stayed in every hotel in South Edmonton and this is one of the best until you get further South to the new properties out on Ellerslie. This HIE is fairly new, consistently clean, the beds are great and the continental breakfast in the morning is fairly good for a mid-range hotel. I've stayed at this hotel 20+... More

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General Manager, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review
13 February 2012

Dear Mr. Jedavan, Many thanks for spending time from your busy schedule to write us a review during your recent stay at the Holiday Inn Express Hotel & Suites Edmonton South. Your favorable comments on our hotel consistent cleanliness, great continental breakfast, comfy beds and reliable customer services … will help to encourage our team members to strive harder to... More

Mandy D
Barrhead, Canada
1 review
4 of 5 stars Reviewed 30 January 2012

My mom, sister, and I stayed 2 nights in a 2 queen suite. The beds were very comfy, and the room was clean and quiet. The free breakfast was great, and the staff was friendly. Our only complaints were the not-so-comfortable pull-out sofa, and the much too hot hottub. We would definitely stay here again! More

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General Manager, General Manager at Holiday Inn Express Hotel & Suites Edmonton South, responded to this review
1 February 2012

Dear MandyD, Thank you for spending time to write us a review to share your recent experiences at the Holiday Inn Express Hotel & Suites Edmonton South. Your kind comments will certainly help us to improve our services and facilities to achieve better and best customer services. On behalf of the Holiday Inn Express Hotel & Suites Edmonton South, we... More

Runnerz
Edmonton, Canada
Reviewer
4 reviews
1 helpful vote
3 of 5 stars Reviewed 23 January 2012

Good Hotel, the first floor had high ceilings. The washroom was about average. The free breakfast was good and the staff was friendly. The room was a good size. Easy to find parking. I would stay there agian. More

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239family
Clandonald
Reviewer
5 reviews
1 of 5 stars Reviewed 31 December 2011

We have stayed at this HI several times this year but this time was terrible! Maintainence is not a priority. We had a 2 queen room for us and our 2 kids. The fridge vibrated so loudly we had to pull it out and unplug it. The room temp was sooo hot, but the A/C was too loud to turn... More

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Jason73
Vancouver BC Canada
Contributor
11 reviews
25 helpful votes
4 of 5 stars Reviewed 29 December 2011

I stay here for 2 nights every month on business. Location, service and cleanliness are very good. Priority club rewards program is one of the best rewards programs going. A strong recommendation of mine. More

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iamcindy72
Saint Johns, Arizona
1 review
1 of 5 stars Reviewed 27 December 2011

Terrible service And inconsiderate people. I sr=tayed at this hotel last week i want all of you people to know that this hotel ruined my xmas. I was accused having to many people in my room and i wasnt allowed to entertain in my room jaques arthur fronyend superevisor was rudwe and told me to stay at anther hotel next... More

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lotusberries
Calgary, Alberta
Senior Contributor
29 reviews
11 helpful votes
4 of 5 stars Reviewed 22 December 2011

We have stayed here many times before, so we know the hotel fairly well. When we checked in we talked to a front desk employee we had never seen before. She was not very friendly, didn't seem to want to help us, and I hope she is gone the next time we stay here. We got a room on the... More

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NishTraveller
Winnipeg, Canada
Senior Contributor
37 reviews
21 helpful votes
2 of 5 stars Reviewed 18 November 2011

Stayed here for 2 weeks for business. King sized bed was terrible, edges of bed springs are broken. A distinct smell of B.O. in my room was brought up with cleaning staff and management with no remedy and could not switch me to another room. Elevators are slow. Wireless internet subject to lags and logs outs, cannot watch vids. Limited... More

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Jacalope
Calgary, Canada
Top Contributor
51 reviews
59 helpful votes
3 of 5 stars Reviewed 9 November 2011
1
person found this review helpful

21 October 2011 – personal extension to a business meeting. Booked through a hotel room discount website. Location is ok if you are staying on the south side of Edmonton. The discount website somehow booked us in a room for disabled people. So the bathroom was quite large, simple and clean, with a walk in shower and shower seat. The... More

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rusty52
Salmo, Canada
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed 8 November 2011

The rooms were nice and the continental breakfast was good. The only complaint I had was there were no tv listings available and staff didn't know anything about it at all. I have stayed in other and have had no complaints. More

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