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| Title | Source |
|---|---|
| “Travelodge Calgary Macleod Trail” | Wcities.com |
| Title | Source |
|---|---|
| “Calgary Macleod Trail Travelodge Hotel” | Expedia.com |
Been to Calgary Macleod Trail Travelodge Hotel? Share your experiences!
My young daughter and I stayed in a double room that was clean and convenient. I loved that I could put her to bed and still be able to stay up in the next room with the door open in between us. The location of the hotel was great as well, easy to find. The staff were very accomodating and... more
The experience checking into this hotel was beyond terrible. We were told by the front desk staff that we did not have a reservation at the hotel and that our reservation must have been for another Travelodge in Calgary. We provided them with a confirmation number about 5 times that we had printed off online and they said we did... more
Thank you for your comments. We are sorry to hear of the problems at check in and appreciate you bringing them forward. We will be sure to include this in our next front desk staff meeting/training session. Thank you for the positive comments on housekeeping. We take pride in the cleanliness of our rooms here. I may also mention that...
For less than $100.00 a night, you can't really fault this place. I've never stayed in a Travelodge before and I won't rush to return. It suited the purpose we needed it to. There is nothing special about anything. The room was clean. It was serviced daily. Wireless worked. This is the type of place you'll forget ever staying at... more
Thank you for taking the time to give us your feed-back. We greatly appreciate hearing from our guests, both the positive and any short-comings that may have happened. This allows us the opportunity to grow as a company and further train our staff. I do hope to be able to welcome you again on your next trip to Calgary.
Travelodge used to have a good reputation, not anymore! We made our reservation based on location and the fitness room. We arrived and there was only one desk clerk working with four people waiting. The manager was somewhere in the back, not helping the poor young lady at all. She was about the only positive for the place. The window... more
Thank you for your comments. We always appreciate hearing both compliments and short-comings so we are able to better serve our guests. We strive to make every stay comfortable and enjoyable. I am sorry to hear this was not the case during your visit. If any part of your stay falls short, please do let the front desk staff right...
I was visitng as usual, put a call through and the staff were very professional and cordial. It was so easy to book a room, over the phone. I stayed for 3 days, and really enjoyed my stay. House keeping was prompt, and front desk staff were very helpful, cordial with helping me plan my trip around the city, booking... more
Thank you for your comments! We always appreciate hearing from our guests. I am happy to hear your visit to Calgary and the Traveldoge was a success. We look forward to your next visit! Travel safe.
The hotel has great location, great feel and great service. It was a pleasant experience for my colleagues and myself. I will surely visit again once I go back to Calgary. more
Thank you for the kind words. We love to get feed-back from our guests - both the positive and any short-comings. We look forward to welcoming you on your next visit!
This was a rare case for me- staying in a hotel that is not related to business. The family and I went to Calgary for the usual Zoo and IKEA. Found this hotel on Trip Advisor, and decided to try it. Upon arrival at 10:40 pm, check in was very complicated and we were required to pre-pay for the room,... more
I am not an overly picky person, but I was really not impressed with this hotel. The staff we saw were not cheerful, and seemed to neither like their job nor care much about the customers. We stayed with a large group of adults and they insisted on inspecting each room individually for damage and vandalism before allowing us to... more
Thank you for your comments. We appreciate all feed-back, both positive and negative. They are utilized in our staff training programs to ensure we continue to grow and learn. As with most businesses, any type of credit for us to invoice back the company must be set up and approved ahead of time. This process does take time and can...
Heard about this hotel by searching on line. Found they dealt with the zoo, which was one of the things we wanted to do while in town. Very happy we found it. We had also heard about how bad service was in Calgary but were pleasantly surprised. We were greeted right away, and felt welcome as soon as we came... more
Thank you for your comments. We do appreciate hearing from our guests. Check back to our website to find more great packages for the spring and summer. The zoo one you experienced will be on-going, and we will be adding Calaway Park and Heritage Park. Thank you again.
From the time we entered the front doors until we departed, the service was top notch, We were greeted with friendly, enthusistic front desk staff, and had all our requests attended to promptly. The staff are very knowlegable with attractions and activities in Calgary. If for some reason they are not sure, they strive to find the answer. We have... more
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