Last time I booked in here they managed to give away my room, no fun after a nine hour flight from London at 9pm. But they were very sorry and gave me a free room elsewhere (a bit of a dump), lots of Starwood points and an upgrade voucher for my next visit. So here I am again and the...
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Thank you for providing us with the gift of feedback within your review of the Sheraton Suites Calgary Eau Claire. Once again we do apologize for the unfortunate relocation that occurred on your last visit. We are thrilled to learn that we were able to make amends and that you enjoyed your suite and its amenities for this stay. The...
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Found our room clean and quiet. The rooms were quite crammed, didn't leave a whole lot of space for your bags and to get around.
Staff: Friendly and knowledgable
Ate at the pub at the hotel - great fish and chips! :)
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Thank you for your review of your recent stay. We truly appreciate your honest and candid critique. I’m glad to hear that you enjoyed the fish and chips at Fionn MacCool’s Irish Pub, a personal favourite mine as well. We look forward to the opportunity to welcome you back in the near future.
Best Regards
Gord Minor
General Manager
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Look for the discount 40%+ at this hotel’s WEB site. Velvet parking cost $30 + tip during weekend, $3 more during weekday. I did not see any cheaper parking nearby.
This hotel is pet friendly. There is a dog house in the lobby and I saw a big dog running freely not on leash.
It is located in the downtown...
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Thank you for taking the time to complete a review on your recent stay at the Sheraton Suites Calgary Eau Claire. The "big dog " in the lobby is our Chocolate Lab, Canine Ambassador, Ben. He is very friendly and guests can schedule a walk with Ben by making an appointment with our Concierge Team. I’m glad to learn that...
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I stayed at the Sheraton Suites for about a month this summer whilst in Calgary on business. I actually arrived the day Stampede started (best timing ever!) so it was a great time to be in Calgary.
The location of the hotel is great, nice to be so close to Prince's Island Park during the summer months, it's a lovely...
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Thank you for taking the time to complete such a wonderful review of the Sheraton Suites Calgary Eau Claire and the surrounding areas. We are thrilled to learn that you were able to take full advantage of the hotel’s amenities, as well as the Eau Claire area. I’m sorry to hear that you were only able to see Ben, our...
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I've stayed at this hotel many times over the years and I have always enjoyed my stays.
Large rooms and good service make this my favourite hotel in Calgary. For gold and platinum spg members the lounge on 15 is a nice plus. They serve a great hot and cold breakfast in the morning.
The hotel is on the edge...
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Thank you for taking the time to complete a great review of your most recent stay at the Sheraton Suites Calgary Eau Claire. It is wonderful to see some of our loyal guests, such as yourself, continue to return to our hotel. We take great pride in providing our guest with outstanding service and we’re proud to be your “favourite...
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Thought it important to let you know of my experience with the front desk staff and assistant managers response to my concerns. When I received my VISA statement I had a secondary charge of my card being swiped to pay more than half of another patron's bill which was 4x my bill. Front Desk Asst. Mgr. indicated my card was...
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Based on my first experience, I made this my first choice when booking this time around. True to their word and per my request, my room was located away from stairs and elevator. However, I was located directly above Barclays and awoken 2 out of 4 nights by loud banging and scraping noises at 3:30am. That's challenging, for a traveller...
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Reviewed 24 September 2010
Thank you for taking the time to complete another wonderful review for the Sheraton Suites Calgary Eau Claire. We’re so proud to be your “first choice” for booking. I do apologize for the noise you experienced, we are looking into what would have caused such a distrurbance. I am happy to learn that you enjoyed your suite and its’ features,...
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Stayed at Sheraton on August 1st Monday. The hotel is located next to Prince Edward park and the Eau Claire market. The hotel looks great and the lobby is very nice too.
It's an all-suite hotel so obviously we got a suite, there's a bar with sink and fridge next to the entrance, in front of it is a decent...
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Thank you for taking the time to complete such a great and thorough review of your recent stay at the Sheraton Suites Calgary Eau Claire. I am glad to learn that you had enjoyed your suite and its features, along with the surrounding areas and its amenities. I apologize for the pool temperature, thank-you for bringing this to our attention....
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I've stayed at this establishment several times over the years, including for a time when I was visiting Calgary with regularity, and I have never had any complaints. The service has been consitently top notch, and as long as they keep doing what they do, this hotel will continue to be my first choice when visiting Calgary. The hotel is...
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It is fantastic to see some of our most loyal guest, such as yourself, continue to return to our hotel. Thank you very much for your patronage and for taking the time to share your experience of your most recent stay. We are very proud to be your “first choice” when visiting Calgary. I’m glad to hear that you have...
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Stayed here recently for our two small children. We could not have asked for a better location. The park just a short walk and absolutely gorgeous, with ponds, playground, etc. So nice. Also a nice little splash pad right near by. The room was very clean and a great sleeping arrangement for us since we need a little more space...
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We truly appreciate the time that you took to complete a review on TripAdvisor. I was glad to learn that you enjoyed your stay with us and that you were able to experience not only the hotel, but the surrounding area in Eau Claire as well. We take great pride in the award winning service that we provide to each...
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218 Reviews
355 Reviews
