Poorly lit hallways, sliding patio doors overlooking parking lots on low floors with poor locking systems (chain locks and wooden sticks - really!). The 24-hour security is their front desk person's cell phone taken to bed with them, full stop. NO bathtubs, NO moisturizer, and could not get any any moisturizer when requested of front desk staff. This is CALGARY....
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I would like to apologize for the issues experienced during your stay at Nuvo Hotel Suites. The evening of arrival when one of our main lights burnt out in the entrance, we had to wait a few hours until it could be repaired, so that the area was properly lit.
With regards to the smell of cigarettes, the previous guest...
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