We booked one room with two single beds because it was much cheaper than a queen bed. They upgraded us without request. The room was clean but a bit dim. It was ground floor with its own french window to a varandah. The staff are great with excellent service. The restaurant in first class but expensive. Very good food. One... more

We have visited the Post Hotel on many occasions over the past 20 years. We usually go once in the summer and once in the winter. The last 10 years we have visited with our 2 boys, now aged 10 and 8. The Post Hotel is their second home due to the outstanding service we receive. Most staff know us... more

If you like the sound of a train running thru your room every night, well then you will love this place. Horrible nights sleep. I would never stay here again. Why didnt we go up the hill and just stay on the beautiful lake? Dont make the mistake we made. more

The best hotel experience we had in North America. Wonderful staff, very friendly, helpful, even funny, this is a luxury hotel in a wonderful environment, the room was perfect and beds were among the most comfortable we ever had. The restaurant was top class, with excellent service. They have top wines from all over the world, some of them a... more

PIne, pine and more pine. This is a beautiful place, which would be even more attractive in the winter with roaring fires and its own library. It is, however, situated in the (very small) village of Lake Louise which is a significant drive away from the actual Lake itself. The staff were exceptionally friendly and helpful. The room had its... more

My wife and I do a lot of traveling and have stayed at hotels around the world. I have to say that in terms of service and scenic location, the Post Hotel is the best I've experienced. Everyone on the staff is extremely pleasant and eager to help. We had the fortune of having a room that faced the adjoining... more

This is a gorgeous property run by people that obviously care about hospitality (Swiss owners). The public areas are very well appointed and the whole hotel has the feel of a private home. Some rooms, like ours was very small, but well appointed. Every staff member was a professional - a much different feel then even at the Fairmont. Spa... more

I stayed there for three nights and did not sleep well due to tIhe rambling of the train. The sound is so loud that it feels like the train is going through the room. When i asked to be moved to another room they demanded $50 extra per night. There is no coffee maker in the room. There is no... more

We stayed at the Post Hotel for a night after being completely entranced by Lake Louise, but not being able to find an affordable room at the Fairmont. The Post Hotel was a great 2nd best option as it was still fairly near to Lake Louise, and afforded beautiful walks along a quiet river. The rooms gave a nice feeling... more