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Lake Louise Inn

3.0 of 5
210 Village Road, Lake Louise, Banff National Park, Alberta T0L 0E0, Canada
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Lake Louise Inn
Ranked #6 of 7 hotels in Lake Louise
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630 reviews from our community

Traveller rating
    80
    177
    171
    118
    84
See reviews for
Families
151
 
Couples
279
 
Solo
20
 
Business
13
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Adelaide, Australia
Top Contributor
71 reviews 71 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

Upon checking in we had snow we opened our curtains to see the snow falling on the trees and had a groung squirrel outside our room. Rooms we clean had a king size bed bathroom smells lovely very aromatic nice marble tiles beautiful like cabins around the area. Had a nice meal at the Timberwolf pizza and pasta cafe. There... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 May 2013 via mobile

I'm actually lost for words...it is horrendous. I was put into something resembling a garden shed, the nearest thing I could compare it to was a chalet (and not a good one). We were greeted with a musty smell, the nets on the window have a dirty yellow tinge to them, the curtains had holes in them, the blanket on... More

Was this review helpful? Yes 3

Travellers are raving about these Lake Louise hotels

Calgary, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 25 April 2013

I just stayed April 24 with a Jaunt.ca voucher and was upgraded to a one bedroom suite at no extra cost. Very beautiful room, felt like it was newly renovated, everything was brand new. Very impressed with the whole experience and would reommend to others.

Was this review helpful? Yes 2
Edmonton, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 April 2013

We checked in on April 13th for one night. We arrived fairly early in the morning and they were able to accommodate an early check in which was great because we had an early meeting. Originally we had booked an executive queen suite, once arriving we realized that the room wasn’t big enough for our little toddler to run around... More

Was this review helpful? Yes 2
See 3 more reviews by iworkinhotels for Lake Louise
Lake-Louise-Inn, General Manager at Lake Louise Inn, responded to this review
25 April 2013

Dear iworkinhotels, Thank you very much for your positive review! We are delighted that your second stay at the Lake Louise Inn lived up to your great memories from your first visit. It is with pleasure that I passed on your comments to our team and we look forward to welcoming you back to the beautiful Canadian Rockies. Kind regards,... More

Moose Jaw, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 13 April 2013

We arrived at the Lake Louise Inn Apr 5 for an overnight stay for one day of spring sking. We found our room very good,it was clean,the bed was comfortable and all amenities where in our reach. We found the service good but we were shocked to see that the tips were added on our food bills automatic without us... More

Was this review helpful? Yes 1
Lake-Louise-Inn, General Manager at Lake Louise Inn, responded to this review
25 April 2013

Dear Gerry0164, We thank you for your comments and we appreciate the opportunity to let you know that we don’t actually add the tip automatically. The bill shows what a 15% gratuity would amount to based on the total of the meal. Thanks to your comments, we will be looking at a different way to word that so we are... More

Belfast, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 11 April 2013

My wife and I stayed for four nights from 9th to 13th March and were pleased with our one bedroom suite and it's facilities. Unlike other reviews I have been reading we experienced no problems with checking in, malfunctioning keys or poor presentation/cleaning of our room. The Friday, Saturday, Sunday were extremely busy and the facilities are probably not plentiful... More

Was this review helpful? Yes 1
Lake-Louise-Inn, General Manager at Lake Louise Inn, responded to this review
25 April 2013

Dear Martin McDowell, Thank you for taking the time to share your comments on Tripadvisor. We are really pleased to know that your trip across the Ocean to stay at the Lake Louise Inn for your ski vacation was well worth it. We have been working very hard to improve the standard of cleanliness throughout the property and I’m happy... More

Casa Grande, Arizona
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 8 April 2013

This review is difficult to make. Lake Louise Inn offers many attractive deals, which is why we've gone there two years in a row for an extended 3 day skiing weekend. It's not a bad hotel per se, and it does offer a swimming pool, two hot communal tubs and a wet sauna. The hotel staff is very courteous and... More

Was this review helpful? Yes 3
Lake-Louise-Inn, General Manager at Lake Louise Inn, responded to this review
25 April 2013

Dear Elroy S, Thank you for taking the time to write your comments about your experience. We’re proud that you’ve enjoyed the hotel for the last two years and commend our staff for their professional manner. We are very sorry to read that you have experienced unpleasant times in the pool/hot tub area. This is obviously not our intent and... More

Sherwood Park, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 8 April 2013

The hotel is great if you are looking for a budget family hotel. The rooms were clean, and staff was very helpful and friendly. This is an older hotel and could use some updates but overall it was what I was looking for when I travelled with my family for a ski vacation. My only complaint was day one our... More

Was this review helpful? Yes 1
Lake-Louise-Inn, General Manager at Lake Louise Inn, responded to this review
25 April 2013

Dear Lawreen B, We appreciate your feedback on Tripadvisor and we’re really happy that you enjoyed your ski vacation and our team. We apologize that your room was cleaned one day during your stay and the challenge with your room key. We are actually in the process of changing our key cards to avoid this situation in the future. We... More

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 7 April 2013

We have stayed at the Lake Louise Inn many times, including our wedding night 15 years ago. In recent years the deferred maintenance has really started to catch up with them. Of the last 4 times we stayed there, the toilet was plugged upon our arrival twice, the heat didn't work once, and the room was OK once. A few... More

Was this review helpful? Yes 1
Lake-Louise-Inn, General Manager at Lake Louise Inn, responded to this review
25 April 2013

Dear BDB424, Renovations are coming! The design package is being decided upon right now. The main focus will be on our suites and we’ll be updating the décor as well as getting new beds and bedding, new TV’s and more. Please keep checking our Facebook page for updates. Our Maintenance and Housekeeping teams continue to work very hard to bring... More

Calgary, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 April 2013

We stayed at this Inn by purchasing an online deal, otherwise it's very pricey. The hotel is in desperate need of a good facelift. Rooms are dated. Bathroom was dusty in the corners and behind the sink. By the kitchen table were candies from the previous guests, as well as a goldfish cracker on the kitchen floor. How could the... More

Was this review helpful? Yes 1
Lake-Louise-Inn, General Manager at Lake Louise Inn, responded to this review
25 April 2013

Dear MacFamily7777, We thank you for your feedback on Tripadvisor and apologize that our rooms did not meet your expectations during your recent stay. We are working very hard with the Housekeeping team to perfect our cleanliness and new training processes have been put in place. The great news is our renovations are starting soon and we’ll be posting pictures... More

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Additional Information about Lake Louise Inn

Also Known As:
Lake Louise Hotel Lake Louise
Lake Louise Hotel
Lake Louise Resort
Lake Louise Bed Breakfast
Lake Louise Hotel Banff
Inn Lake Louise
Lake Louise b&b
Address: 210 Village Road, Lake Louise, Banff National Park, Alberta T0L 0E0, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Lake Louise
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Children Activities Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotels in Lake Louise
Price range (per night): INR8,092 - 13,618
Hotel Class:3 star (3*)
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