good package deal Banff for Beginners, okay hotel - pretty regular. we had been spoiled by spending the night before at Hidden Ridge condo resort with separate bedroom, fireplace etc. so this paled in comparison and cost was similar. Kids would have enjoyed having a swimming pool. more

This is a great hotel; the rooms are comfortable and it is located a convenient 10 minute flat walk from the town centre - there is also a bus stop outside, and you are given a free bus pass. The staff are all very kind and friendly, and the breakfast is fantastic. We ate in the restaurant one evening and... more

I have stayed at the Banff Caribou Lodge a few times now and I have never been disappointed. The staff are always friendly and helpful, and the rooms are very nice; clean, quiet and with a great LCD TV. And the beds...they are the most comfortable beds ever! The restaurant (Keg) is very good as well. Love those garlic mashed... more

We last visted Banff about twenty years ago, and between then and now it has transformed itself from a great little town into a tourist trap. A beacon of light in all this mediocrity was the Caribou Lodge. We arrived earlier than we expected and although the room originally allocated for us was not ready, a few keystrokes on the... more

Great clean and pleasant place in good location. Friendly staff and good onsite restaurant. Free bus service into town and to Sulphur Mountain but you can also easily walk to town. Perfect place to stay in a lovely town. more

Stayed here for three nights and was very pleasant indeed. The spa was very warm and relaxing. We didn't try the on-site restaurant as it was a little pricey and there are cheaper alternatives in town, which is just a 10 minute walk away. There is also free on-site underground parking. If you want a safe bet for a good... more

For me the positives or advantages of this hotel was that it is close by a playground for little children. Our room was a half level below grade (semi-basement like someone else mention it)and had a ground level view. I was afraid it will be hot like some people mention it but the room being in a semi-basement the room... more

The Reception Staff were excellent – I cant believe that some guests have complained. Customer Service is great in most places in Canada but even by these high standards the hotel staff were outstanding – recommending places for us to go in the limited few days we had, providing a bus pass and maps/timetables and really taking a lot of... more

Hubby and I stayed here for two nights to celebrate our anniversary. The staff was super accommodating and gave us the "show suite". They are redoing the whole hotel and this was the first room finished. It really is lovely. Very current colors, A mix of modern and nature -- like you would expect from Banff. The beds are so... more