I stayed here for one night as part of a trip around the Rockies. I arrived way before check in time but the gentleman at reception was excellent. The room was ready so i could go straight there. He went to great lengths to explain the hotels facilities and the area of Banff. The hotel is about a 15 minute... more

Stayed just one night prior to boarding the Rocky Mountaineer train to Vancouver. Our room was very comfortable and a good size with 2 comfortable beds. The bathroom was a fair size with plenty of room for your things by the basin and a really efficient hair drier. Shower over the bath. Clean and friendly feel to the room. The... more

We stayed at the BCL for 3 nights. It was a very comfortable place to stay. The room was small but functional. The King bed had a separate 3" feather mattress on top which was a bit flat but okay to sleep on (it is not a TRUE feathertop bed - and they need to get FITTED bottom sheets). The... more

We spent 4 of our 13 nights holiday in this excellent hotel. Obviously, its magnificent location is an immediate advantage, but what makes it an outstanding experience is the utter friendliness and dedication of the staff. No request was too trivial or irritating. As a direct result of their care, we were able to book one of the very last... more

We stayed at this hotel for one night. They upgraded us to a superior room, as they had a big mix up, etc, etc. The room was very, very tiny, the balcony (which we were supposed to have a mountain view), was the size of a closet, you could hardly fit 2 people comfortably on the balcony standing, could not... more

After a terrible experience in Lake Louise the Caribou restored our faith in hotels. Check in was smooth, the rooms large and clean, and the hot tub and steam room lovely! It was a really warm (in bothe senses of the word) hotel - all the staff were professional yet friendly. The whole attitude was good - even the tone... more

What a wonderful place Banff is. The Caribou Lodge was a fantastic place to stay, staff were both friendly and welcoming. Restaurant was excellent value and food was beautifully presented and most enjoyable. We could not find fault with the staff, the hotel, or with Banff. We will certainly be returning here and are missing Candian hospitality already. Thank you... more

We really enjoyed our stay at the Caribou Lodge. The staff were very friendly and the breakfast delicious! It is (only slightly) further away from Banff Avenue than other hotels but can still be reached easily on foot. more

We stayed at the Caribou Lodge after spending time in Calgary for the Stampede and had a great experience. The hotel is in a good location and about a 10 minute walk from the centre of Banff and the hotel offers a free "roam pass" to all residents for the buses into Banff and Suplhur Mountain which is a lovely... more