We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 32 Banff hotels »

Banff Caribou Lodge & Spa

3.0 of 5
521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Hotel amenities
Ranked #8 of 32 hotels in Banff
4.0 of 5 stars 571 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

571 reviews from our community

What travellers say about this hotel
  • Keg restaurant(29)
  • Hot tub(12)
  • Friendly and helpful(11)
  • Lake Louise(10)
  • Superior room(10)
  • Very comfortable(9)
  • Free bus pass(8)
  • Front desk staff(8)
  • Min walk(7)
  • Good value(5)
Traveller rating
    241
    220
    64
    34
    12
Only show reviews for Family (97) | Couples (274) | Business (8)
Date Rating
anthonyjames_f
Edmonton, Canada
Senior Reviewer
6 reviews
6 helpful votes
4 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

Just spent two night at the Caribou Lodge & Spa over the New Years weekend. We arrived just after 2 PM and were told that due to the hotel being completely booked the night before they could not get us right away. Check in was guaranteed at 4 PM, however, we did get our keys around 3 PM. Our hotel... More

Was this review helpful? Yes
keithholsabroad
mersyeside
Senior Reviewer
8 reviews
11 helpful votes
5 of 5 stars Reviewed 3 January 2012
2
people found this review helpful

Staying at Caribou, writing to help folks considering this hotel for this season. Hotel Fabulous, really lovely rooms, beds are so comfy..sparklingly clean. Staff on hand for your every wish. Red Earth Spa amazing, so chilled and the steam room and Jacuzzi lovely. The breakfast for $12 is outstanding, coffee free till 11 a nice extra. fab meal in Keg... More

Was this review helpful? Yes
Mark A
Calgary, Canada
2 reviews
1 helpful vote
3 of 5 stars Reviewed 30 December 2011

Close to downtown and has a Keg Steakhouse attached. Quiet and clean rooms. When in Banff one doesn't spend a lot of time in your room so it is adequate but a little dark. Book early and get a good rate, last minute bookings are not so good for what you get. Not impressed with the central booking but the... More

Was this review helpful? Yes
JLP1989
Alberta
Contributor
20 reviews
14 helpful votes
3 of 5 stars Reviewed 29 December 2011

We stayed at this hotel just after Christmas. We stayed for two nights. Although I would expect higher prices over the Christmas season, I would expect the rooms and service to match the price. While the rooms are nicely decorated, they are so small there is barely room to turn around! I am not kidding. I travel extensively in Canada... More

Was this review helpful? Yes
hotelgmBanff, General Manager at Banff Caribou Lodge & Spa, responded to this review
31 December 2011

We're sorry to hear you were disappointed with you room. Banff architecture can create some unique room spaces and if guaranteed space is important we're always available to find alternate rooms within the hotel. Future readers can assure maximum space by booking a Superior Unit rather than Standard and prices are usually only $15 more (and will guarantee you an... More

Barb Y
2 reviews
1 helpful vote
5 of 5 stars Reviewed 15 December 2011
1
person found this review helpful

We stayed at the Banff Caribou Lodge & Spa the last week of September for two days and nights. We booked through a central booking line and were suppose to stay at another hotel but they switched us over to the Banff Caribou. When we arrived there was a mix up as we had booked under a special promotion and... More

Was this review helpful? Yes
AlbertaNorthtraveler
alberta
Reviewer
3 reviews
3 of 5 stars Reviewed 28 November 2011

not bad, not great. lobby was nice, and having the keg attached was a bonus. Rooms are dark and should be updated. Not enough parking underground for guests. it is a 3 star hotel so if you get a good deal then stay here, if you are willing to pay more to get a nicer place then I would reccomend... More

Was this review helpful? Yes
hotelgmBanff, General Manager at Banff Caribou Lodge & Spa, responded to this review
8 December 2011

Thanks for the review. We've heard from other guests that our rooms are dark and have tested numerous varieties of bulbs to enhance the lighting inside the room - I think you'd be impressed. We recently finished a multimillion dollar renovation inside the rooms and are now finishing our elevators and hallway carpets. Long weekends can be tough for parking... More

james c
Rotherfield, East Sussex
Contributor
11 reviews
5 helpful votes
5 of 5 stars Reviewed 28 November 2011

We stayed here as part of a honeymoon trip - it was hard to choose as there are lots of good ones. The room was very nicely decorated - I like the rustic theme - the bathroom was lovely - nice local soap provided. Breakfast was great - lots of choice. We used the spa - which is really a... More

Was this review helpful? Yes
Ajums
Calgary
Senior Reviewer
8 reviews
5 helpful votes
3 of 5 stars Reviewed 27 November 2011

Decent place to stay. Having the Keg attached to it was huge. Never a bad meal at a Keg. Staff were good and helpful. Good maid service too. But rooms were too hot, even with the heat turned off, our room never cooled down. Try to get a room that faces the outside and not a room that faces inward.... More

Was this review helpful? Yes
hotelgmBanff, General Manager at Banff Caribou Lodge & Spa, responded to this review
8 December 2011

We're glad you had the opportunity to see Dean Brody (country star!) during your time in Banff! The Country 105 package, which includes meals and the concert, is a great value for country fans - rest assured the room rate is only a small portion of this package and our off season rates (Oct-mid Dec.) are usually the lowest you'll... More

Frances G
Peterborough, Canada
2 reviews
5 of 5 stars Reviewed 24 November 2011

This was our first visit to the caribou lodge. Our room was beautiful and very clean with lots of room and the bed was so comfortable. We loved the fact that we could park our car under ground which was great in the colder weather. There is a hot tub, located on the spa level, which is the biggest and... More

Was this review helpful? Yes
Cookiecutterclone
Vancouver, B.C.
Reviewer
3 reviews
23 helpful votes
4 of 5 stars Reviewed 20 November 2011
2
people found this review helpful

I'd comeback here. The only issues I had here involved to the hot tub (way too much chlorine in the system the one time we were in it) and finding space in the underground parking if you check in later in the evening (the Keg patrons eat the spaces) so you are left to finding parking on the street, hopefully... More

Was this review helpful? Yes
hotelgmBanff, General Manager at Banff Caribou Lodge & Spa, responded to this review
24 November 2011

Thank you for taking the time to share your experience - we're happy to hear you'll be back. I have shared your comments about the chlorine levels with our pool technician to ensure all equipment if working properly. We had a report of chlorine odours recently and appreciate the timely feedback. I have to assume you stayed with us during... More

Travellers who viewed Banff Caribou Lodge & Spa also viewed

Fox Hotel & Suites
4.5 of 5 stars 687 Reviews
Banff, Banff National Park
CHECK RATES! ABS:HotelCheckRates-d651070?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Rundlestone Lodge
4 of 5 stars 301 Reviews
Banff, Banff National Park
CHECK RATES! ABS:HotelCheckRates-d239674?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Banff Aspen Lodge
4 of 5 stars 302 Reviews
Banff, Banff National Park
CHECK RATES! ABS:HotelCheckRates-d182230?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 32 hotels in Banff, ranked by popularity »

Been to Banff Caribou Lodge & Spa? Share your experiences!

Write a Review Add Photos Add Videos

Banff Caribou Lodge & Spa Also Known As

  • Banff Caribou Hotel
  • Banff Caribou Lodge
  • Caribou Lodge
  • Caribou Banff
  • Caribou Lodge Banff
Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada

Is Banff Caribou Lodge & Spa your business?

  • Manage your listing
Banff Caribou Lodge & Spa
Show the lowest price for this hotel* (from our partners)
CHECK RATES!