We love the Banff Springs Hotel and travel there several times each year. Each time we leave with a renewed feeling of gratitude for life, nature, mountains, snow and ourselves. We love the history and majestic feeling of the hotel, matched only by the majestic mountains it is nestled within. From the invigorating walk into town or the fabulous outdoor... More

I have not been to the Banff Springs hotel for 15 years or more, and it was great to be back for a week this spring. The buildings, setting and the scenery are just spectacular. The customer service was first rate from both rooms, restaurant and services staff. Tip - be sure to join the President's Club. Once you do,... More

Having always wanted to stay there from as long as I can remember, it was an incredible experience to be able to take my family there last year. It did not dissapoint. What an amazing building and the history behind it is just as fascinating. Everything is on a grand scale, and stays true to the "Castle' feel of the... More

My wife and I spent our 25th Anniversary at the Fairmont Banff Springs Hotel. To say our weekend was sensational would be an understatement. Our experience began with exceptional customer service offered by a gentlemen named Oosie who received us at the Valet parking. Oosie was polite, professional, and warmly greeted me by name each time we retrieved our vehicle... More

The Banff Springs Hotel Amazes me every time I pull up to the front entrance, with beautiful architecture and scenery its very tough to beat the Springs in this category. One of the things we love about the springs is that you don't need to leave the hotel for anything they provide all the necessary services for a short weekend... More

Have stayed at this hotel many many times. I have noticed over the years the prices just keep going up and up and the rooms are getting more and more run down. If you live in alberta which i do we always get the alberta resident rate. Even then we still pay quite alot for our stay and each time... More

Excellent service, beautiful room, and a castle you can wander and get lost in to your heart's content. It is a lovely hotel in a stunning setting. Easy walking to town, lovely hiking from the hotel. The hot pool is wonderful and there is nothing stuffy about the people who work there.

Stayed here, and was absolutely impressed by the service received. Just like any world-class hotel, the service from the moment I walked in to the moment I walked out was absolutely impressive. The on-site restaurant was amazing as well. Not a single bad thing to say about this property. Highly recommend it, and well worth the nightly rate.

We arrived here after 2 nights at Fairmont lake louise, upon arrival we were both stunned by the architectural beauty of this property, this led us to believe we had planned a perfect add on to our experience. I cannot believe that two properties of the same name and chain not more than an hour apart could be so disastrously... More