We were a group of five friends (women) who came from the UK on a ski trip. We found the hotel staff extremely friendly and helpful. Nothing was too much trouble and they even remembered and addressed us by our names to say good morning/evening. We found the hotel very clean and pleasant. The breakfast was included in the price... more

As a single traveler who arrived one day late due to weather problems, I especially appreciated the friendliness and helpfulness of all the staff. The front desk is very helpful with suggestions on local places, skiing and getting around. The hot tub is very large and very comfortable even in -11 to -28C weather! I've seen some comments that the... more

My Family and I stayed here for 5 days in February. We were there primarily to Ski and Sunshine and Lake Louise. The Hotel is overall pretty nice, the 2 outdor hotubs and the location are the highlights. The rooms were basic and definitly dated, and could use an upgrade. But it had everything you needed. One problem we had... more

16 of us have just returned from 12 nights at the Banff Aspen Lodge and absolutely loved it. Totally exceeded expections. Rooms were a great size and the cleaners were brilliant. Hot tub was fantastic, although one of them was broken for the duration of our stay. Location was good, only 5 mins walk to the main strip. Reception staff... more

Spent eight nights and we really enjoyed the property. The rooms were very comfortable and quaint and appear to have been recently renovated. The walkout balcony was great for fresh air and natural light in the room. Housekeeping was great and didn't just drop off towels and make the bed but really would touch up the room and it would... more

PRO Location is great, you have everything walking distance... We got the superior room, and it is spacious and confortable, Breakfast is ok, cereals and bread, not bad... The people there are friendly. CON They charge for the use of internet or WiFi, If you're going skiing you have to catch the bus a block and a half away, Hot... more

We booked two rooms here the beginning of February 2009. When we checked in we asked for a cot for one of the rooms and they upgraded the room to add an extra bed for no additional charge. We had a nice view of the mountains and downtown Banff. There was a sitting room with a fireplace in the main... more

We spent one night here and had 2 rooms. Our rooms were clean and the beds comfortable. There was a sitting room (with a sofabed) and tea/coffee maker) and a fairly small bedroom. Oddly there were 2 sink areas/? The huge hot tub was just outside. The staff were friendly and the breakfast quite adequate. The indoor parking good (it... more

We had 4 rooms booked here for 2 nights between Christmas and New Years. We were a group of family and friends in Banff for a couple of days skiing at Sunshine. The hotel rooms were basic, beds were ok - our only complaint was that the rooms were too hot and the bathrooms weren't terribly clean. The hotel was... more