Upon arrival our room was large but dirty! The pillows on the bed had black smudges and hair on them before we even sat down- yuck! We called and they'upgraded' our room without questions. The new room was clean but ragged and worn out like the rest of the hotel. The carpets are dirty and falling apart and the overall...
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Thank you for your review. The management and staff at the hotel will always try to exceed expectations during a guests stay. I am very sorry that we have failed on this occaision.
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Large rooms in the main Inn with very comfortable beds and great views. Hotel as a whole is dated but that's why the price is very reasonable. We stayed with our 2 kids and enjoyed both the roof top hot tub and the swimming pool. Great for a cheapie get a way to the mountains. We'd definitely stay there again.
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The hotel is a little old and outdated, so the set up and layout is a little confusing. 3 separate wings, and only connected by walkways with stairs, as each wings elevators can only access the floors of that particular wing.
The rooms themselves are quite big, bathrooms quite small in comparison though.
The hotel is on the main st...
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The hotel is a bit dated, but the location is good, just a short walk into town. Rooms were clean and quiet.
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If you are looking for a fancy spot with a full service spa go else where. if you ski and spend your days in the mountains this is a great spot. Affordable, great hot tub great staff and under ground parking to keep everything warm!
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Found this hotel through Hot Wire.com.Clean and comfortable.Inexpensive and beautiful views.
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Cheap accommodation in Banff. VERY dated and furnishings quite soiled. If you can afford better I would recommend you stay elsewhere.
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I am sorry to hear you were disappointed in your stay in our Swiss Village building but I am confident that this price point provides great value for budget minded guests. Our main buildings in the Inns of Banff are more modern yet still provide great value and closer access of all of our amenities, such as the outdoor hot...
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Stayed here 2 nights September 2011. Check in fine. Limited information given. Free bus pass very useful to travel up and down main road. Rooms large (C block) but views limited. Very noisy plumbing from other rooms and noisy from corridor access to rooms. In room amenities fine. Sheets didn't fit the bed - too small. Hotel is located at...
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It is great to hear that you took advantage of our complimentary bus service to downtown and enjoyed your dinner at the Keg restaurant which is located at our sister property, the Banff Caribou Lodge.
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Stayed at Inns of Banff on 11/11/11. Found a good deal on the internet. Very disappointed thought with the hotel. The rooms were large which was a positive but other than that not much else was good. On check in the hotel provides a little handout for their guests. One of the points on this list was to remind guests...
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Thank you for your comments. We are well into our renovation plans as we recognize the need for a facelift but we are confident that our attractive price points currently provide great value.
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My husband and I stayed here the first night of our honeymoon. Our room was HUGE and the jacuzzi tub was exactly what was needed after a couple of very busy days. The views were amazing!! It's at the far end of Banff Avenue but that really didn't matter.
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