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All 32 Banff hotels »

Inns Of Banff

2.5 of 5
600 Banff Ave, Banff, Banff National Park, Alberta T1L 1H8, Canada
Hotel amenities
Ranked #27 of 32 hotels in Banff
3.5 of 5 stars 359 Reviews
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359 reviews from our community

What travellers say about this hotel
  • Indoor pool(12)
  • Hot tub(11)
  • Swiss village(8)
  • Lake Louise(6)
  • Staff were friendly(5)
  • Free bus pass(5)
  • Long days(5)
  • Great view(5)
  • Very nice(4)
  • Main street(3)
Traveller rating
    66
    119
    88
    55
    31
Only show reviews for Family (86) | Couples (144) | Business (10)
Date Rating
joeywilson28
Calgary
Reviewer
5 reviews
2 helpful votes
3 of 5 stars Reviewed 10 February 2012 NEW

Me and my two children stayed here for just one night this past weekend. We just live in Calgary so thought it would be a nice night away to visit Banff and got a decent rate last minute. Pretty much have the same comments as most guests, it is an older hotel so it is a little outdated. We stayed... More

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kaj98
Calgary, Canada
Reviewer
3 reviews
3 helpful votes
3 of 5 stars Reviewed 4 February 2012

Look its a great deal - but trying to find building B to go A and then to the rooftop hot pool without changing room to a corridor leading to a parking lot and then to what looks like a motel was interesting. The bar was like going to Little Jimmy's dads rumpus room bar with wood panelling from the... More

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ExplorerIIYorkshire
Yorkshire
Contributor
20 reviews
13 helpful votes
3 of 5 stars Reviewed 2 February 2012

We had a great time skiining in Canada and the hotel was a good functional base, although it did feel very dated. The Room was huge but the bathroom was very small. Outdoor pool was great as was the basement bar and food was ok. Main issue was after a days skiing it was quite a hike and maze inside... More

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Glen Dressler, General Manager at Inns Of Banff, responded to this review
3 February 2012

Thank you for your review. I am very pleased to hear that you took advantage of our huge outdoor hot pool with its spectacular mountain views. It certainly is a wonderful place to relax after a hard day on the slopes. 'The Bears Den Pub' as you mentioned is a convenient and cozy place to retire to afterwards for food... More

icannotthinkofaname
Calgary
Contributor
14 reviews
14 helpful votes
3 of 5 stars Reviewed 31 January 2012
2
people found this review helpful

Being a frequent traveler to Banff, I've stayed in various hotels with this stay being my second at the Inns of Banff. This time I booked my room through a travel agency (Marlin Travel). Check In / Check Out: Check In was very fast and easy. They will ask for your credit card to hold a $50 retainer for incidentals.... More

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Glen Dressler, General Manager at Inns Of Banff, responded to this review
3 February 2012

Thank you for your valued comments. The public areas of our 'Swiss Village' building have indeed just been fully updated with new carpets, paint and fittings and of course we would have immediately taken care of the maintenance issues in your room if we had been made aware of them. My apologies if the actions of a staff member caused... More

PeteC1978
London, United Kingdom
Senior Reviewer
6 reviews
4 of 5 stars Reviewed 30 January 2012

We had a very good time at Inns of Banff, for the price that we paid I feel that we got great value. The staff were friendly and very helpful at all times, the room was a good size and well maintained. With the hot pool as a huge positive I would say that the place does itself justice. Realising... More

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Glen Dressler, General Manager at Inns Of Banff, responded to this review
4 February 2012

Thank you for your comments. I am very glad to here you enjoyed your time at the hotel and found us to be great value for money. Our large outdoor hot pool is a wonderful facility with outstanding mountain views and I am very please to hear you enjoyed using it. More

Pete B
Ramsbottom, United Kingdom
1 review
1 helpful vote
4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

Stayed here over Xmas & New Year had a good stay. My room was large & clean & the bed was very comfortable, the only minor issues would be more wardrobe/cupboard/storage needed (which could easily be fitted into the large room) & the heating was noisy & a bit too cool (don't know if all rooms are like this or... More

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Glen Dressler, General Manager at Inns Of Banff, responded to this review
4 February 2012

Thank you for your review. We are extremely proud of all of our staff and I am glad to hear you found them to be helpful and friendly. I am also delighted to hear you found the complimentary bus pass useful for traveling the short distance to downtown Banff. More

Mimishell
Calgary
Reviewer
5 reviews
4 helpful votes
2 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

Despite booking at the busiest time of the year ( New Years), there are certain characteristics to this hotel that can hold true regardless of the date. Simply put, this hotel is outdated and in need of a major renovation. Throughout the hotel, the carpets were filthy and the decor was rank. The mountain facing king suite which we paid... More

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ProudCanuck
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Senior Reviewer
7 reviews
8 helpful votes
2 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

The hotel is serviceable and has parking (not covered). 4 of us headed to banff for a weekend and got a discounted rate using out SUTP coupon and on Sunday the two that didn't want to ski got some free passes to the hot springs that are near town. It is not near the centre of town - we walked... More

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Glen Dressler, General Manager at Inns Of Banff, responded to this review
20 January 2012

Thank you for your review. I am very pleased to hear you took advantage of our large outdoor hot pool, but please accept my apologies that hotel rules do not permit food or drink of any kind in this area. The hotel does provide complimentary transit tickets for those guests that prefer not to walk to the center of town. More

0dearchicag0
Calgary, Canada
2 reviews
2 helpful votes
2 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

Wow, has this hotel ever decreased in hotel quality over the years. Our room was not clean. Looked like it hadn't been vaccuumed in a month, bathroom floor tile dirty, hair in the bathtub, carpets mended with duct tape and stained. Yikes! Yes, it's dated, but they should at least upkeep the hotel. The outdoor hot tub had mud on... More

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Mashy55
1 review
2 helpful votes
1 of 5 stars Reviewed 9 January 2012
2
people found this review helpful

Upon arrival our room was large but dirty! The pillows on the bed had black smudges and hair on them before we even sat down- yuck! We called and they'upgraded' our room without questions. The new room was clean but ragged and worn out like the rest of the hotel. The carpets are dirty and falling apart and the overall... More

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Glen Dressler, General Manager at Inns Of Banff, responded to this review
20 January 2012

Thank you for your review. The management and staff at the hotel will always try to exceed expectations during a guests stay. I am very sorry that we have failed on this occaision. More

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Inns Of Banff Also Known As

  • Inns Banff
  • Hotel Banff
Address: 600 Banff Ave, Banff, Banff National Park, Alberta T1L 1H8, Canada

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