The front desk staff was very nice and attentive to my needs. I was placed at the very back of the hotel in the so-called junior suites section. The room was perfectly cleaned but it was really noisy. I was facing a street full of cars and could not sleep very well because of it. If you ever check in... More

3 night stay for business. Room was in good shape and clean. Ice machine was broken and seemed to be broken for quite a while. Had to walk to restaurant to get ice as no refrigerator in room and temp of 114 f. Lots of road construction and not easy to find a way to get into the hotel driveway.... More

I stayed here for two nights for a wedding. The room was clean, comfortable, decently sized, and had a walk-out door to the garden area in the middle. This central garden was a great location for the wedding. The hotel itself was easy to find and was in a good location for Hermosillo--not too far away from Plaza Zaragoza and... More

Around the hotel lots of roadworks and not easy to get to. A one night stay for business. My clients tell me that the "old" Holiday Inn gave up the franchise and that the "new" one was no where near as good. A "U" shaped complex around a pool and grassy area. I had been booked a Jr Suite with... More

You must remember that this is Mexico and even though some staff don't speak English then so be it and deal with it. The staff I dealt with were very nice and helpful. The room was very nice and clean. When you check in ask for a room close to the front in that the hotel is large and it... More

Nice and safe location, close to the downtown, banks, and nice restaurants, the room was very clean, and spacious, the only bad thing was the lady on the front desk, with a terrible attitude, about a energy problem that going to happend in the hotel that night. More

Rooms are dated but clean, breakfast is Mexican but hey you are in Mexico, gardens are pleasant, parking is easy, but if you had a problem, and we did having our card that we had reserved the room with being charged after 2 weeks without us being asked not being offered a refund and then "no English". This from the... More

We were just passing through, heading back to Arizona. We picked this hotel only from 'name recognition', and it is conveniently located. Staff were very friendly and accomodating. Parking was available, but with some sort of business gathering going on, I had to park quite a distance from our room. The room was OK except for the beds which were... More

I have stayed in Hermosillo before at the Hotel Fiesta Americana, which is a good hotel. This was my first time staying at the Holiday Inn and have to say, despite my initial worries, it was a pleasant experience. Location was about what can be expected for Hermosillo. Holiday Inn is next door to just about all of the other... More