first i want to say, this is our favorite of all the allinclusives we have been to.this was our second trip here,we have been to mexico 9 times and have stayed at 6 other resorts,only the iberostar lindo was a repeat visit,our room was always cleaned early,the buffets are excellent,so much so we passed on the reservation dinners,the pool bartenders... More

For the money spent, this resort was not worth it. Once we arrived at the resort I realized we may have made an mistake. Check-in was the unbelievable. Took way to long for what is needed. Once that process was complete (40min) we went to our room. As soon as we opened the door a wave of heat hit us.... More

hello .first i want to saythis is a beautiful resort and the water and the prop.is fantastic. we travel to the barcelo place 05/06/12-05/11/12 when we arrived we were very glad we pick this resort.we booked on expedia a suite king and we got a famliy suite that was way in the back and faceing the woods well come to... More

As you can see from my other reviews I have travelled to destinations around the world. I have standard requirements and do not have high expectations by any means but this hotel was the worst experience I have had in the last several years. I have listed the reasons below. - I had called 2 months in advance to make... More

We stayed at the Barcelo 5/14-5/17 3.5 is probably a more accurate assessment of the hotel. 4 seems too high and 3 too low, but since the hotel is generally rated nearly a 5, I felt like I'd go with a 3. I love going to Mexico and have done all inclusive all the other times, so my ratings are... More

We recently returned from our 6th trip to the Barcelo Maya Palace ( 2nd time to this section, stayed in other sections previously). I was not planning on leaving a review, but after reading the one below about "non-potable" water, I had to speak up. We have been coming to this resort year after year for the resort- including the... More

I attended to a wedding. The facilities and the beach excellent. Food was great. Book in the French restaurant! The organization of the party great! They need to improve the service at the pool and beach area. The waiters took a lot of time to serve drinks and many times they forgot the order. More

This was our 2nd trip to the BM Palace, our first trip was in 2010 when we were married under the Gazebo with all our friends and family. We were missing the beautiful resort so we decided to go back for our anniversary. Checking into the Palace went fairly quickly. We were at the BM Palace pretty early, I'd say... More

Barcelo Maya Palace is a very beautiful resort. We had no problems checking in. The staff is VERY friendly. I have no idea what the people that said they were rude were talking about!!! Maybe tip a little?? These people work their butts off. I was SHOCKED at how many people dont tip. If you cant afford a few bucks,... More