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All 15 Puerto Aventuras hotels »

Barcelo Maya Palace Deluxe

4.0 of 5
Carretera Chetumal-Puerto Juarez km 266.3, Puerto Aventuras 77750, Mexico
Hotel amenities
4.5 of 5 stars 1417 Reviews
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1,417 reviews from our community

What travellers say about this hotel
  • Very good(87)
  • French restaurants(56)
  • Other resorts(51)
  • Adult pool(45)
  • Sea turtle(39)
  • Great time(30)
  • Lobby bar(29)
  • Club premium(19)
  • Would highly recommend(18)
  • Grounds were beautiful(16)
Traveller rating
    843
    314
    143
    58
    59
Only show reviews for Family (670) | Couples (474) | Business (40)
Date Rating
Gigi028
Washington DC, District of Columbia
Senior Contributor
23 reviews
18 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW

Spent 4 days in the resort during a business conference. Long trip from the airport, but once you get there the grounds and view are breathtaking, as most of the Mexican resorts are. Rooms were nice and comfortable, had problems with lights turning off when using the bathroom. Buffet food was OK, but whenever we had activities at the beach,... More

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LynneE-L
Regina, Canada
2 reviews
5 of 5 stars Reviewed 13 February 2012 NEW
1
person found this review helpful

We recently returned from three weeks at the Barcelo Maya Palace Deluxe, having stayed there two years ago. The resort is beautiful, and by staying at the Palace, you can access restaurants/bars in the other attached Barcelo's. The entire resort was beautifully maintained and clean. The room was clean, comfortable, and very quiet. The food was excellent at all the... More

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jdm127
Calgary
Contributor
12 reviews
11 helpful votes
5 of 5 stars Reviewed 13 February 2012 NEW
2
people found this review helpful

We stayed in the Palace section of the Barcelo from Jan 28th to Feb 6th and I would say the resort more than met our expectations. We are a family of four with two kids (3 and 5). The resort is beautiful, the rooms are big, and the beach is excellent, great water park for the kids, good selection of... More

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MontrealMom11
Montreal, Canada
1 review
5 of 5 stars Reviewed 13 February 2012 NEW

We stayed here in October with another young family. It was great! We loved it so much that we are returning in the spring! The service is good and the food is amazing. We couldn't have asked for more. This resort is by far one of the best ones we have stayed at, and we have travelled to other destinations... More

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nieuwcruiser
Grand Rapids, MI
Senior Reviewer
8 reviews
5 of 5 stars Reviewed 12 February 2012 NEW

This was our first all inclusive vacation and it was fabulous! We normally cruise and thought we'd try this for a change. It came highly recommended by friends. Our room was great. Very spacious. The grounds were absolutely beautiful and the pools too. All staff members were very friendly. I was suprised at how quiet it was at night. Very... More

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mrsmoore1121
Jerseyville, Illinois
2 reviews
3 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

Took about an hour and a half to get to the resort from Cancun Airport. Resort grounds were amazing, very well kept. We got there around 9:30 am so there wasn't much of a check-in line. Our room was OK. Nice bathroom, great showers. The bed was nice but the pillows were kinda small and not very comfortable. The lights... More

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bmcampbell
Spruce Grove, Canada
2 reviews
4 helpful votes
5 of 5 stars Reviewed 10 February 2012 NEW
3
people found this review helpful

My husband and I spent a week here with our parents. We were absolutely awestruck at how beautiful the resort was and how awesome the service was. We had a waiter in the Hacienda buffet named Gabriel who was so friendly and good to us! We couldn't believe the service and the food there. The rooms were beautiful and so... More

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sminerva21
Chicago, Illinois
Reviewer
4 reviews
16 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW
14
people found this review helpful

We stayed at the Palace Jan. 26-Feb. 1, 2012, and we had the best vacation of our lives! We arrived at around 1:30 p.m. after a private transfer via USA Transfers (which took almost exactly one hour, including a bit of slower traffic, from Cancun airport. On our way back, it took about 50 mins). Check-in was easy, and since... More

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mrmikerd
Toronto, Canada
1 review
7 helpful votes
4 of 5 stars Reviewed 8 February 2012 NEW
7
people found this review helpful

This trip rated as overall fantastic. Family Overview: Travel yearly to Carribean/Mexico, 4.5 - 5 star, 2 adults, 2 kids General: Hotel, grounds, pool, etc kept immaculate as you'd expect at a 5-star. There are always people puttering about trimming hedges, cleaning bricks, etc. Some people mentioned poor english by staff, this is very true, but not a negative for... More

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toni l
River Vale, New Jersey
Senior Reviewer
7 reviews
6 helpful votes
5 of 5 stars Reviewed 8 February 2012 NEW
3
people found this review helpful

We stayed in August and I just read a review about a lawsuit and am so surprised. The people are friendly and always smiling. The grounds are not that big unless you walk thru all 5 barcelo hotels. There was a buffet always open and the food was pretty good for Mexico all inclusive. The premium liquor was used when... More

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Barcelo Maya Palace Deluxe Also Known As

  • Barcelo Maya Palace
  • Barcelo Puerto Aventuras
  • Barcelo Hotel Puerto Aventuras
Address: Carretera Chetumal-Puerto Juarez km 266.3, Puerto Aventuras 77750, Mexico

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