The Bacelo Maya Palace Deluxe was my first Mexican resort . We Loved It !!! The food was the best food ever in all the resort i`ve been down south !! And yes better than the Paradisus Playa Del Carmen La Esmeralda just came back from there my trip to the Barcelo was last year !! More seafood the better... More

We attended a wedding at this resort. The bride seemed happy with the way they handled her wedding. The actual set up was at another Barceló beach about a 20 minute walk or 5 minute ride from our part of the Barceló resort. This afforded the couple more privacy and a nicer beach to get married on without a lot... More

My wife and I just returned from ten days at the Barceló Palace Deluxe. It was our second visit. Both times we had Club Premium, the highest category, with ocean view, free room service, and easy access to all the restaurants in the five-hotel complex. However, the only really good a la carte restaurants, in our opinion, are the French... More

Overall one of the best resorts we have stayed in. The rooms were great, good toiletries, double onyx sink in the bathroom. The bathroom has both a regular shower nozzle and rain shower. The room was spacious. We had a pool view but the room was still very quiet. We were attending my brother’s wedding and for the most part... More

We traveled on May 1- May 8, we had to wait the check in. The rooms were always very clean, and the in room mini bar was restocked daily. We had turn down service in our room every night, we used room service on the last day as we had an early flight, the room service came at 630 am... More

I have thought long and hard on whether or not i should write this review, but having read the review about the food poisoning I felt obligated to write about our experience with the same type of situation. We went to the Barcelo Maya Palace in February and it was our 9th time at the resort. We were 2 times... More

Seven of us went in May 2013 for Cinco de Mayo and all got food poisoning. I had to be taken to the near by hospital (which was very good). When we informed the hotel manager of our illness and showed him our hospital bill, which was $1,000.00. He did nothing to compensate us, or even take off the room... More

Went for a week in April. Hotel room number was 8408. Staff was not friendly. Check- in was unprofessional and terrible for us ! We waited for room 4 (four) hours! Black toxic mold growing over shower, never cleaned. Refrigerator was set to warm, no way to make it colder. Hotel Safe was broken....Iron was broken... Very poor service and... More

I visited this resort in August 2012 to attend a family wedding. Enjoyed the food, especially at the Rodizio Brazilian style restaurant and at the La Brasserie French dining one. Rooms were very comfortable, pool area a lot of fun especially for the children and the hotel gave very good value. I would certainly go back there again as it... More