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All 15 Puerto Aventuras hotels »

Barcelo Maya Palace Deluxe

4.0 of 5
Carretera Chetumal-Puerto Juarez km 266.3, Puerto Aventuras 77750, Mexico
Hotel amenities
Barcelo Maya Palace Deluxe
4.5 of 5 stars 1641 Reviews
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1,641 reviews from our community

What travellers say about this hotel
  • Very good(100)
  • French restaurants(66)
  • Other resorts(58)
  • Adult pool(52)
  • Sea turtle(46)
  • Great time(40)
  • Lobby bar(33)
  • Club premium(23)
  • Would highly recommend(19)
  • Grounds were beautiful(17)
Traveller rating
    941
    396
    168
    68
    68
Only show reviews for Family (778) | Couples (542) | Business (43)
Date Rating
colorado
1 review
5 of 5 stars Reviewed 27 May 2012 NEW

We just returned from this resort....absolutely wonderful! Some of the other reviews are so misleading... not sure where they thought they were staying but the Barcelo Maya Palace is the NICEST resort we have stayed at; and we have stayed at some very high end resorts over the past 9 years. Buffet was great, French and Brazillian food was wonderful.... More

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louisville,ky
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

first i want to say, this is our favorite of all the allinclusives we have been to.this was our second trip here,we have been to mexico 9 times and have stayed at 6 other resorts,only the iberostar lindo was a repeat visit,our room was always cleaned early,the buffets are excellent,so much so we passed on the reservation dinners,the pool bartenders... More

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Regina, Canada
Contributor
17 reviews 17 reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 24 May 2012 NEW
5
people found this review helpful

For the money spent, this resort was not worth it. Once we arrived at the resort I realized we may have made an mistake. Check-in was the unbelievable. Took way to long for what is needed. Once that process was complete (40min) we went to our room. As soon as we opened the door a wave of heat hit us.... More

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Baytown, TX
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 23 May 2012 NEW
3
people found this review helpful

hello .first i want to saythis is a beautiful resort and the water and the prop.is fantastic. we travel to the barcelo place 05/06/12-05/11/12 when we arrived we were very glad we pick this resort.we booked on expedia a suite king and we got a famliy suite that was way in the back and faceing the woods well come to... More

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Tarnowskie Gory, Poland
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 23 May 2012 NEW
3
people found this review helpful

As you can see from my other reviews I have travelled to destinations around the world. I have standard requirements and do not have high expectations by any means but this hotel was the worst experience I have had in the last several years. I have listed the reasons below. - I had called 2 months in advance to make... More

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Houston, Texas
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 23 May 2012 NEW
3
people found this review helpful

We stayed at the Barcelo 5/14-5/17 3.5 is probably a more accurate assessment of the hotel. 4 seems too high and 3 too low, but since the hotel is generally rated nearly a 5, I felt like I'd go with a 3. I love going to Mexico and have done all inclusive all the other times, so my ratings are... More

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Brockville
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 22 May 2012 NEW
5
people found this review helpful

We recently returned from our 6th trip to the Barcelo Maya Palace ( 2nd time to this section, stayed in other sections previously). I was not planning on leaving a review, but after reading the one below about "non-potable" water, I had to speak up. We have been coming to this resort year after year for the resort- including the... More

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Monterrey, Mexico
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 22 May 2012 NEW
2
people found this review helpful

I attended to a wedding. The facilities and the beach excellent. Food was great. Book in the French restaurant! The organization of the party great! They need to improve the service at the pool and beach area. The waiters took a lot of time to serve drinks and many times they forgot the order. More

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Calgary, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW
2
people found this review helpful

This was our 2nd trip to the BM Palace, our first trip was in 2010 when we were married under the Gazebo with all our friends and family. We were missing the beautiful resort so we decided to go back for our anniversary. Checking into the Palace went fairly quickly. We were at the BM Palace pretty early, I'd say... More

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Colorado Springs
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 21 May 2012
3
people found this review helpful

Barcelo Maya Palace is a very beautiful resort. We had no problems checking in. The staff is VERY friendly. I have no idea what the people that said they were rude were talking about!!! Maybe tip a little?? These people work their butts off. I was SHOCKED at how many people dont tip. If you cant afford a few bucks,... More

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Additional Information about Barcelo Maya Palace Deluxe

  • Barcelo Maya Palace
  • Barcelo Puerto Aventuras
  • Barcelo Hotel Puerto Aventuras
Address: Carretera Chetumal-Puerto Juarez km 266.3, Puerto Aventuras 77750, Mexico
Price range (per night):* INR9,864 - 25,915

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Barcelo Maya Palace Deluxe
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