Well this is going hurt ,but here goes. We are second timers at the Pladdium ,we just fell in love with it last year. This year though was very dissapointing. It seems that that have grown too much for their capacity to handle people. The service has suffered, the food has really gone down hill ,and the placed was overcrowded... more

This is our 5th trip to the Mayan Riviera, travelling with another family, 4 kids (ages 3-7) in total. Although the property is very nice (we're not scared by walking) the disappointing service really knocked it down to a 4 star at best. We were very excited to have unlimited access to the a la cartes and were told that... more

We just got back from a week at the Grand Palladium Colonial. We were originally booked into the Riviera, but were moved at check-in. The resort is beautiful and clean. The main drawback for me was how huge and spread out everything was, so it took a while to get anywhere. However, the trolley system was quite good for those... more

I just returned from the Grand Palladium. We stayed in the Colonial section. I travelled with my mother, I am 42 and my mother is 64. This was my mother's first time to Mexico and my third. The resort was absolutely beautiful, the grounds, the pools, restaurants, beaches etc. The staff were all very pleasant, I know I had read... more

We just come back from Grand colonial Palladium We simply love that hotel, the service is good the room are good and the ''A la carte'' Restaurant are amazing We specially love the Bamboo and the Brezilian. You dont nid reservation, But if you dont want to wait before dinner, make sure that you eat between 6pm and 7pm. For... more

We arrived Jan7-14. We were in the Mayan suite and absolutely loved the outdoor shower! You could bring your sandy things in and rinse and dry them outdoors. There's also something incredibly romantic about showering outside( alone or not ;) ). Food-if you dont want to wait in the a la cartes-eventually the same food will be on a buffet... more

We visited the Grand Palladium from Jan 3 to Jan 17. We travelled with a group of about 80 people for a wedding during the first week and about 20 of us stayed for the following week. This was my 7th all inclusive vacation. This was my 4th stay in the Mayan Riviera. This resort was probably offered the best... more

We just came back from the grand palladium for our honeymoon. It was amazing. The weather was a little cool at times but the food and people were great. The resort is large as you are reading through out the other reviews and we finally figured our way fully around by the time we were ready to leave. The reception... more

FLIGHT, Our flight was out of Rockford ILL, it was delayed 2 hours so not a good start to our vacation,over all it was OK , Flew Aeromexico first class it was nice but the only difference was the seats were bigger every thing else was the same nothing special about it. Cancun Airport, arrived at the airport and had... more