While the resort is beautiful (although dated and beginning to show its wear), my room was robbed (watches, cash and more tucked away in the bottom of my closed suitcase). It is my opinion that it is a scam by the hotel and some of the staff. They wait until the last day before you check out so they can... more

This resort was NOT, I repeat NOT worth the money. The service was BAD!! We never were able to get into any of the resturants. The Royal Suites vistor's always got first choice when being seated for dinner in their resturants. Only ate at the buffet because we couldn't get in anywhere else. Buffet food - POOR! No pool service... more

If anyone is looking for a great vacation...this is it. We have never been to a resort where we have fallen in love with it like this one. There is something beautiful about this place and the people who work there. We left feeling like family. The people we met there have become our friends. We want to go back... more

We had a wonderful time during our stay at the Grand Palladium. The resort far exceeded our expectations. The food was wonderful everywhere that we ate; the buffets had a good variety, the a la carte restaruants had excellent service, the only meal that lacked a bit was the beach BBQ but it was still a fun meal. The beaches... more

The buffets were excellent, plenty of choices, they had theme menus every day (for diner), don't know why anyone wouldn't like the food. Not bothered with mosquitoes. Enjoyed the property, taking walks, trying different restaurants, going to different pools, bars, talking to the bartenders, bargaining for souvenirs. Scuba diving in Cozumel was great. Take the local minivans to Playa del... more

The resort was very well maintained, and the staff was very friendly. Everyday there was a large amount of staff cleaning and grooming the grounds. The only real downfall of the resort was the hour ride to/from the airport. The property is absolutely huge, but wasn't bad once we learned the shortcuts. The food was o.k. at the buffets, but... more

Note this was written prior to the H1N1 flu situation. Hopefully things will be back to normal soon. We departed Boston on April 17 ’09 on a direct flight to Cancun. On this trip we invited a new friend for my daughter “S”. Her dad is a professional pilot so she is very well traveled. We were excited to share... more

Just returned from a 10 day trip with husband and adult son and daughter. We went with thomson and paid nearly £5000 for the trip. We stayed in standard rooms in the colonial. We have travelled to several other all inclusive hotels in the carribean but this was our first time to mexico. I have really mixed feelings about this... more

First off I want to start by saying, I understand everyone's opinions may be different, but the things people say are disappointing are sometimes pretty ridiculous. I understand someone commented saying the hotel didnt even ask if they liked there trip at check out.... and that made me want to write this review as did all the other reviews that... more