We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Grand Palladium Colonial Resort & Spa and Puerto Aventuras?

We'll send you updates with the latest deals, reviews and articles for Grand Palladium Colonial Resort & Spa and Puerto Aventuras each week.

  • Save Grand Palladium Colonial Resort & Spa
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d285109?ext=true&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_BOOKNOW

Grand Palladium Colonial Resort & Spa


Hotel class 4.0 of 5
Ctra. Chetumal-Cancun km 259.9 | Kantenah, Puerto Aventuras 77710, Mexico
Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Grand Palladium Colonial Resort & Spa? Share your experiences!

Write a Review
Add Photos
Add Videos

Reviews you can trust

82% Recommend
4.0 of 5 stars 664 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (664)
[ Date ] [ Rating ]
Save Review
5 of 5 stars
Bailey, Colorado
1 Aug 2009 | Trip type: Family
2/3 found this review helpful

The hotel and grounds are absolutely beautiful! The staff was very accomodating and catered to our every whim, no waiting when we needed or wanted anything. We were upgraded to a Jr. Suite, which was spacious, very comfortable and OH SO CLEAN. As a matter of fact, the hotel has hundreds of people constantly cleaning and spiffing up both inside... more

FABULOUS
Save Review
5 of 5 stars
Cincinnati
30 Jul 2009 | Trip type: Family
2/2 found this review helpful

I don't understand other peoples complaints. I have read a few reviews about people getting stuff stolen out of their room and question why they did not use the safe that is provided in the room at no extra charge. We used the safe for our valuables and had no problems. There are plenty of chairs and umbrellas everywhere -... more

Save Review
5 of 5 stars
Connecticut
26 Jul 2009 | Trip type: Family
4/5 found this review helpful

A wonderful resort that appeals to people of all ages. We traveled with our three daughters, ages 21, 18 and 15. (They had their own room just down the hall from us.) The place was immaculate. The rooms were spacious and attractive. If you are sensitive to small pillows, I would recommend taking advantage of the pillow service which allows... more

Save Review
1 of 5 stars
Toronto
25 Jul 2009
1/5 found this review helpful

I stayed at this resort during the week of July 4-11 with a group of 18 for my best friend's wedding. This resort was an absolute NIGHTMARE there were a number of MAJOR problems, the most serious was the theft of our personal belongings while we were attending the wedding ceremony. The employees accessed our rooms with a master room... more

Save Review
5 of 5 stars
Mid-america
16 Jul 2009 | Trip type: Family
7/8 found this review helpful

Family of 5 vacation June 28th-July 6th We arrived on time to the airport where we took the Apple Vacation transfer, it was a Monday and it was morning so it was us and 2 other groups. So we had only one stop at the Secrets resort, the other family was also staying at the Grand Palladium. Upon arrival we... more

Save Review
1 of 5 stars
Toronto
15 Jul 2009
3/9 found this review helpful

I was at this resort in early July with a large group for a friend's wedding. There were a number of major problems, the most serious being the theft of personal belongings of some of our group, not only from the rooms, but also the in room safes during the wedding ceremony. Cash, cell phones, i-pods, cameras........all of which was... more

Save Review
5 of 5 stars
Victoria
13 Jul 2009 | Trip type: Couples
5/5 found this review helpful

Hmmm... I don't "get" the bad reviews. We thought the resort was absolutely beautiful, the service excellent, the food very good, the beach wonderful. We had actually booked at the Kantenah, so were at first disappointed about the switch to the Colonial. However, it surpassed our expectations and we would now choose it over the Kantenah for convenience (unless we... more

Save Review
3 of 5 stars
Washington DC
11 Jul 2009 | Trip type: Couples
2/8 found this review helpful

We stayed at the Colonial section for a week between July 2 and July 9. While the resort itself has a decent pool, good food, and a nice beach, the service was not up to par at all. The hotel rooms are older and outdated, the guest services is unresponsive- I had to call them constantly to get my refrigerator... more

Save Review
5 of 5 stars
New Jersey
9 Jul 2009 | Trip type: Family
7/8 found this review helpful

We booked 10 nights at GP Colonial with Expedia. Stayed there from June 20th till 30th. We go to All-Inclusive resorts twice a year, so we’ve been to few so far. But this resort was simply amazing. Arrived at Cancun airport 30 minutes early and within 15 minutes we were outside waiting for our hotel transfer. Expedia offers Best Day... more

Save Review
5 of 5 stars
Staffordshire
30 Jun 2009 | Trip type: Couples
4/5 found this review helpful

We were not sure if we were going, following the swine flu outbreak, but so glad we did! This was the best holiday we have ever had. The hotel was still running at low capacity when we arrived and it was very quiet (which we liked), but this did not impact on the service in any way. We were given... more

Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Grand Palladium Colonial Resort & Spa? Share your experiences!

Write a Review
Add Photos
Add Videos
Find more hotels travellers trust
Travellers Who Viewed This Property Also Viewed
Location: Puerto Aventuras, Riviera Maya
INR15,548*
Check Rates ABS:HotelCheckRates-d295150?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Puerto Aventuras, Riviera Maya
INR17,363*
Check Rates ABS:HotelCheckRates-d596004?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Puerto Aventuras, Riviera Maya
INR17,363*
Check Rates ABS:HotelCheckRates-d596646?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
*Average price

Do You Own Grand Palladium Colonial Resort & Spa?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Centre
  • Add Photo
  • Add Video

Grand Palladium Colonial Resort & Spa Also Known As

  • Grand Palladium Colonial Hotel
  • Grand Palladium Colonial
  • Grand Palladium
  • Palladium Colonial
  • Grand Palladium Colonial Resort
  • Grand Palladium Colonial Resort Spa
  • Hotel Grand Palladium Colonial
  • Grand Palladium Mexico
  • Colonial Palladium Grand
Address: Ctra. Chetumal-Cancun km 259.9 | Kantenah, Puerto Aventuras 77710, Mexico