Wonder full place for a family on a budget looking for a great resort.Myself 30yrs,my wife27,my daughter12,and son 7 took 4nt trip to grand palladium and had a blast.The place is huge but everything you need is right there for you .The employees were very friendly the place was always clean.The pools are every where and the main two are... more

We just returned from the Grand Palladium Colonial Resort & Spa in the Mayan Riviera and we had a ball. We travelled as a family, 2 adults , a 16 year old, 2 fourteen year olds and a twelve year old. We were nervous after reading some of the reviews, but we were pleasantly surprised. It was very clean, the... more

Stunning location, diabolical service (with one or two notable exceptions) only one of the restaurants would we have eaten in twice, and with a minimum hour wait for a table a little bowl of nibbles with your bar drinks would have ben a nice touch, thats if you could get a drink in under 30 minutes! Take lots of tip... more

My biggest problem with this place was the lack of air conditioning in the restaurants and the poor service when the a/c went out in our room. This was a poor example for a Super 8 let alone a major resort. The food was ok, but the staff was rude. This place has completely turned me off Mexico. more

The service was horrible - the employees seem like they hate their jobs and never look at you or greet you with a smile. Our check-in was a disaster - we planned our trip and reservations 4 months out. We were told all our parties would be in the same building. They had us spread out in different buildings and... more

We stayed at the GP Colonial July 27 to Aug 3, 2009. We would have given the resort a 5 rating...but there were a couple ot things about our trip that made it not a 5. We will cover the cons right away and then go onto the pros which out weigh the cons. We have been to the Riviera... more

1) The resort is spread out and you will be walking long distances to the beach, dining and lobby services. 2) The beach picture shows a large expansive beach. However, in reality the usable beach is about the size of a swimming pool. 3) Maid service was teriible. We had to call five out of seven days to get maid... more

This was our second trip here and we had the best time. Don't believe any reviews about theft at all. We accidently left our safe open when we went to dinner 1 night and we were expecting someone from maintenance during that time and absolutely nothing was touched, and on another occasion I accidently left my Ed Hardy ($250) sunglasses... more

We stayed at the Colonial from 14th to 28th July with our 2 teens. We stayed in Villa 6, two rooms next door but 1, not luxurious but kept immaculately clean, good service from all the cleaning staff. We only had 1 day when one of the 2 rooms wasn't cleaned and that was out last full day and the... more