We traveled August 9-17, 2009. There were 4 adults and 4 children ages 9-16. Everyone had a good time and the vacation was a great value... couldn't be beat! I highly recommend the resort with its beautiful beaches to any family who likes some activity and a beautiful beach and pool. The food was good and we tried most restaurants... more

My Husband and I presented our 18 year old daughter with a High School graduation trip. We traveled to Riviera Maya August 2-6, 2009. The Colonial hotel section was nice. 4 nights was the right amount of time. I liked the idea how you could share services/restaurants with the other side. We really enjoyed the fact that our room was... more

My partner and I stayed at the Colonial in the last week of September. All I can say is what a beautiful hotel and the fact you can use all the facilities in all four hotels is great. I have stayed in the various places in the Caribbean and this place is just as good. I found the staff to... more

Absolutely terrible.. massive facilities, no one to help you when you need them to, completely impersonal.. there´s not one single thing in the hotel that might make me go back, not even the price which I suppose it´s the reason they still get costumers... cheap middle class tourism... I had things stolen from my room, nobody took responsibility, it´s as... more

We have recently returned from a wonderful family holiday on this lovely part of Mexico. The hotel , staff and locals were all very helpful and friendly and made our stay very enjoyable. The only negative side of the holiday is the holiday company we booked our trip with, if I could give anyone some sound advise is to try... more

Our family stayed in the Colonial at the Grand Palladium. The resort is excellent. Food was wonderful. People were terrific. I woudl highly recommend this resort. However, the FLIGHT thru Apple Vacation on USA 3000 was awful. Beware. They canceled our original non stop flight. Rebooked us with a connecting flight and moved the flight up 13 hours. We lost... more

This was my 2nd trip to the Grand Palladium - the most elaborate hotel I've been to recently... they literally thought of EVERYTHING, and I'm still impressed by the size and scope of the resort. The photos you see on here and on the Palladium hotel site only show you maybe 15% of what the resort has to offer -... more

We visited here for our honeymoon from Aug 6-13. The hotel is beautiful and the grounds are huge. We initially had a junior suite, which was really just a hotel room with a little seating area. I found the bed a bit stiff and the shower pressure is terrible. We only stayed here three nights because we found two huge... more

I am only 13 and i went to this hotel with my mum, dad and older sister. I loved it!! The beach was amazing it was white sand and clear blue sea. The food was amazing so much variety in food and restaurants. The staff were so helpful and nice. If there was something wrong they would sort it out... more