Do not choose the ground floor, the room we got at first was dark and smelled of mildew. The room we switched to on the third floor, however, was very nice! Check the air conditioning so it works. The food at the restaurants was delicious. Breakfast was fantastic! The pools were large and clean. There were plenty of sun loungers... More

As part of the company trip (the some one as of the previous reviewer) I stayed for 4 nights in this hotel. This is my first experience in an all-inclusive hotel and it was amazing. however you do not feel the real Mexico while staying there. A big let down is expected to those how would think all-inclusive includes Wi-Fi... More

We had a company event hosted at this resort. We stayed there for 4 nights. I must say this is my first time at a resort as such. I am generally not a big fan of passive holidays, I like do do alot of things (walking, sightseeing). During this holiday I was generally lying by the pool or at the... More

My family and I recently stayed is this resort. Great place to stay! All inclusive really meant all inclusive. Definitely recommend up-grading to the premium so it covers premium liquors and room service. The concierge at our building, Jazmine, was outstanding and got us into 4 of the restaurants that were booked solid during our stay. We ate at a... More

My husband and I just returned from a week at the Barcelo Maya Caribe. We booked r the Beach resort but our room was at the Caribe which was just fine. I had emailed and asked for a kingsize bed that we got, with a room on ground level that was beautiful. The bed and linens were lovely. The grounds... More

We stayed at Barcelo Maya Caribe from December 16th to 23rd and it was very good. Maya Caribe is one of the 5 hotels in the complexe. If you go for the beach then select Maya Beach or Caribe, if you go for A la carte restaurants then go fo Maya Colonial, tropical or place deluxe. This is a summary... More

I have just spent a week at the Maya Caribe hotel and can honestly say I had a fantastic time. I could not fault anything about the hotel or the staff. They would bend over backwards to help you and the rooms were kept very clean with the bar being restocked as necessary. It made a refreshing change to be... More

We just retruned from the Mayan and the Barcelo Maya Caribe, Check in was seemless , in and out in 5 minutes and heading to our room. We even checked in early with no issues. The reception staff are very friendly and all speak very good english. Check out was equally as seemless. Our room was room #4328, in building... More

The folks at Barcelo Maya are extremely inflexible. We had a medical emergency after making a reservation and were given no options to rebook our trip. No one would even listen to us or have no authority to do anything about it. I have traveled a lot and was never treated this way. Stay away from these guys. There are... More