We went in September 2011. It was a fantastic resort. We were in a room on the first floor above the swim up suites. I regret not booking a swim up and if you like the pool it's a must! The sun beds at the swim up are shaded so no opportunity to stay at that pool all day if... More

We stayed here in March 2012, my Husband and I have been to Mexico many times but not stayed this far down the coast. The hotel is fabulous, about an hour from Cancun airport though. Food was really good and plenty of selection. We were just a little sad by the beach there is not lots of it! But yet... More

My wife and i stayed at the el dorado seaside suites for the second time in february and can honestly say that for what the vacation cost us you couldn`t better it,we found the hotel staff were polite and cheerful and generally the facilities of the hotel are first class.For a relaxing vacation we`d definately return,viva mexico.. More

Stayed with my Girlfriend in mid to late March. In terms of service and standards - probably the best place Ive stayed in in Mexico. Ive stayed in the excellence resorts in cancun and this is probably better. We had an issue with getting a room with two double beds the first few days - but the hotel moved us... More

Please don't listen to negative reviews...this place is awesome...smiling happy staff who will do anything to make your stay the best ever. Food is to die for...all restaurants are good but we liked the Garden Grill the best the barman is a real sweetie,also had 4 course surf & Turf meal in the beach Gazebo with the red carpet treatment... More

My wife and I wanted to celebrate our anniversary. We wanted to go to a real good place. Boy were we wrong... From day one we had problems Stuffy smell, TV did not work, Bad room service, stains in bathroom glass. We complained about it and they offered to move us to another Hotel with a complimentary night. My wife... More

Do not hesitate booking this place! I had the time of my life at the seaside suites, best holiday I have ever had. On arrival we were immediately given a freezing cold towel to cool us down then whisked off to a meeting room where we were given a glass of champagne, spring rolls and our room key, safe key... More

My friend and I have just returned from a 7day holiday at El Dorado SS and I can honestly say I have never ever been so impressed by the level of friendliness to match 5 star which can be a "stuffy/intimidating" experience with other hotels. We could not find one single fault from the rooms to the restauarants the staff,... More

We traveled to EDSS from April 4-12, 2012. This was our 2nd trip to the Riviera Maya area, but the first time to this resort. Out last trip was spent at Secrets Silversands which was amazing! We decided to do something a little bit different this time. Upon arrival at EDSS, we knew that we made the right choice. The... More