My wife and i stayed here for two weeks in October 2009, it is a nice hotel but when we arrived the room we had booked, a sea view, you could not see the sea it is obscurred by palm trees. The food was at time stone cold and i mean stone cold especially the Italian restaraunt, other people sent... more

This review could have ended in a very different way, if the resort manager had not turned things around in the last few days. We flew with First Choice in the upgraded cabin, which is worth the money on a long haul flight. We had read all the priase for this hotel here on trip advisor and we expected it... more

previous reviews have summed up everything about EDSS, which is why we booked it. Arrived following the tatse of the yucatan tour which was fantastic. choose the hotel for adults only total relaxation and this is what we got. Excellent food and service throughout.large comfortable room,giant jacuzzi. we dont look for night life and were happy to spend evenings with... more

Champagne on arrival, golf carts to your room and bellboys to deliver cases, sets the scene for perfect service from the minute you arrive to the minute you leave. Rooms are perfect with a large four poster bed, jacuzzi which we over filled with bubbles, doesnt everybody, lounge area and balcony with mini bar topped up daily. Resturants plenty of... more

Traveled with First Choice on their premium economy seats. It’s certainly not Virgin Premium economy but you’re not paying Virgin prices. You get extra seat room, leg room, free drinks & upgraded movies. For a 10 hours+ flight, if you can afford it, it’s worth it in my opinion. The hotel when we got there was just 39% full according... more

my husband and I visited from mid sept to oct and had the most wonderful return stay everything from the food to the service was 5star. our first visit was for our honeymoon and this time our wedding annerversery, both times we had the most romantic time. i would definatly recommend the meal on the pier it was the most... more

Eldorado's seaside suites was recommended to us by First choice and we were more than looking forward to it after reading the reviews, On arriving as most people do we checked out the beach and was aware it wasn't the best but was still very let down, although thought the rest of the hotel made up fro the beach. The... more

From the first minute to the time we checked out during our two week stay, we experienced five star service all the way. The staff were by far the best we have ever encountered in a resort, from Elmer at the swim up bar, to Luis, Vicki and Tania on the entertainment team to our favorite waiter Meche at the... more

The hotel rooms are beautiful and clean. The staff is very friendly. They try to help you our with everything. Food and drinks (including alcohol) are all included and that makes it tempting to eat and drink as much as you can. The only thing prevented us from doing that was the food quality. It is not real Mexican food.... more