I visited Aventura Cove Palace with my family recently, for the first time. I am a member of the Palace Resorts but I have never been here before. I wanted to go to Playacar Palace. I tried to make a reservation for Playacar three months in advance but was told that it was all booked up even though I am... More

First time at this resort. I am a seasoned traveller and I have never experienced the utter horror which I did at this resort. They messed up everything from golf times to spa appointments to just about everything. I could write a book. Paid extra for a golf and spa package only to find out the spa was pretty well... More

Recently stayed here for a week after Christmas 2011, with my three daughters. The food, room conditions, and personality of waitstaff, when visible, were terrible. Our room was left uncleaned for two whole days. We were restricted to the side of the property designated for families with children due to our 16 year daughter. This prevented our access to 3/4ths... More

I’m actually having a very hard time writing this review!! I want to start out by saying that we are Palace owners and have been for 8 years. We have upgraded our membership 3 times and are now VIP members. When we travel to Mexico the Palace Resorts are the only resorts that we stay at just because we love... More

This is our 3rd time at the Cove as we are members of palace. Met at arrival with a cool towel and refreshing drink. Receptionist gave all the girls flowers. Rooms great, staff nice. Food good at breakfast and lunch but Ventanas buffet at dinner needs work. Other restaurants fine. We enjoy the lagoons for swimming and snorkelling as the... More

First things first, we payed extra for the Deluxe Ocean View Room - which was a HUGE disappointment!! It was a PARTIAL VIEW! All Ocean View Rooms are only promised 'partial ocean'. Next time I would just get the Deluxe Garden or Resort View. It was a huge rip off. The rooms themselves were comfortable. With a huge jacuzzi tub... More

The hotel was perfect for a family vacation. The a joining rooms made it convienent for everyone to get their own space. The only downside for us was the fact that the hotel was almost empty the week that we were there. No fault of the hotel or the crew, everyone treated us very well and we certainly didn't have... More

We took a 9yo and a 20yo, it had a lagoon and no real sand you could call a beach. I would not take children there again. The other reason I would not take the kids back there is the food, I expected there too be food at the buffet that our 9yo could/would eat, but we had to constantly... More

This resort has many wonderful aspects. We arrived Christmas Day and left New Years Eve. There were four adults and four kids in our group. I'm glad we reserved the family suite because one room for four of us would have been tough. We had no problems with the time share sales but we did not even consider taking a... More