This hotel is beautiful! I have stayed here many many times and never had a bad experience. I'm from San Luis originally but live in the states and every time I visit I stay here. The breakfast buffet is the best in town. The service is amazing... Everyone on staff is helpful. The only bad thing is that sometimes they... More

Stayed on a Saturday night and on the weekends the ballroom is apparently a night club which isn't a problem but the people talking in the pool area until 5AM after the club closed was a problem. Room service took one hour to arrive. Checkout took 25 minutes as there's only two people seated at desks attending to the whole... More

The hotel and rooms are beautifully decorated and luxurious. A couple of us complained the rooms were dark though and a little scary. The two restaurants on site were very good. (I did not try the worms or the grasshoppers on the menu - no kidding. They are some Mexican delicacy but I declined.) The breakfast buffet was particularly generous,... More

We were traveling with our dog required a pet-friendly hotel. We contacted by email the Westin to confirm that we could bring our pet and received, promptly, a confirming email that they would be waiting for us and our dog when we arrived. When I walked into the lobby, I couldn't believe that we had booked into such a welcoming... More

Room was perfect (ground floor) You can hear neighbor but not that disturbing. Nice breakfast. Very good restaurant in this hotel. More

Stayed 3 nights in this Hotel Nov. 8-11th. It is a beautiful hotel. When you walk into the lobby it says "luxury". The courtyard is beautiful with beautiful flowers, architecture, pool, etc. The rooms were very nice, except mine did NOT have a room safe(very disappointing) or a coffee maker. The bathroom's marble type floors and sink area were beautiful.... More

All perfect Only thing is insist on non smoking room More

I was directed to this hotel by my customer. As a consultant, I usually stay in lower priced accommodations but as long as the customer is footing the bill... I was impressed by the attentiveness of the staff, the amazing food offered by the restaurant and the feeling of security of the facility. The quality of the cuisine is incredible.... More

My husband and I stayed at the Westin for 4 days. Although this hotel is not in centro as the Westin international site indicated, it was an easy taxi ride into town. The staff was lovely and the accommodations clean and well appointed. When we made our reservations we were promised 2 free glasses of wine. Our reservations were made... More