From the main street this hotel is deceiving...once you enter the compounds the buildings extend forever! This hotel has eloquence and great service. Everyone calls you by your name and goes out of there way to help you. The room are spacious and the beds comfortable. The cable selections are numerous (lots of English channels) and the air conditioning works...
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I stayed this month and did enjoy the excellent service of this hotel. Even if the hotel is a bit old, I did like this colonial style. The new restaurant was very good.Can recommend this hotel to any business traveller
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Dear Petrusguate,
Thank you very much for sharing your experience in our hotel!
I am glad to see that you enjoyed our new restaurant and the architecture of our property.
We look forward to welcoming you again in a near future,
Sincerely,
Sebastian
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If you are traveling on business don't stay here, they charge for internet, per device you want to connect, it's ridiculous. The rooms are average, nothing fancy.
The Restaurant, well that's a different story, really good cuisine.
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Dear Litopo,
Thank you for your review and comments about your stay in our hotel!
I am very sorry that the internet connection made your stay an unpleasant one. Our goal is to constantly improve the services we offer and listen carefully to our guests is the best way to do so.
At this time, unfortunately, the access codes for...
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Great hotel; nice modern rooms. Food and service are exceptional. Conveniently located. Pack good walking shoes; stairs abound, elevators scarce! You'll get your exercise walking up and down indoors and outdoors!
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Dear Carlyelvis, thank you for the review!
We surely appreciate your comments on the food and service and will make sure our staff knows about them.
We hope to welcome you again in a near future,
Sincerely,
Sebastian
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My wife and I did not know Puebla City and decided to go starting 2012. The hotel has a good location if you have a car. It is not the regular hotel style for a Marriott but it is a nice style. It looks like this was an old Hacienda and was transformed in a hotel. Rooms are a little...
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Dear jmolina11,
First, I would like to thank you for taking the time to comment about your recent stay in our hotel.
Also, if you have a few minutes, I would sincerely appreciate if you could send me a message of what can be improved in our restaurant. We take your suggestions very seriously.
Thank you again for your time,...
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We had an excellent stay at the hotel and was more than satisfied with every detail. We have stayed at this hotel before and will stay there again.
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Dear Mr. Dennis Z,
Thank you very much for your review and your preference in our hotel when staying in Puebla!
I am glad you have enjoyed your stays and it will be a great pleasure to welcome you again in the future.
Have a fantastic 2012!
Sincerely,
Sebastian
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We used a free night stay certificate to stay at this Marriott. We were pleasantly surprised. The staff was warm and welcoming and the interior of our room was very nice. The outside of the hotel looks 1970's, but the grounds are beautiful and well tended. While it's not in the old city center, it was an easy 10 minute...
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New building in executive area geeat gardens, quiet
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I stayed here for a week during a business trip. The location of the hotel vs my daily destination was quite the drive, but well worth it. The grounds are perfectly kept and suited for every demand of the traveller (fitness, pools, garden's)
The lobby is nice and typicall, and check in was smooth, staff was friendly. I had a...
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Very nice hotel with great service! All personnel is well trained and ready to take care of your needs.Limited transportation is provided to go downtown and back to the hotel. Very nice facilities and restaurant for the times you don't feel like going out.
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102 Reviews
102 Reviews
81 Reviews
